Senior Performance Analyst – High-Touch Onboarding

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Extract, cleanse, and consolidate intricate databases utilizing intermediate to advanced SQL skills.

• Perform in-depth analyses and structured exploratory research on the broker journey.

• Develop and automate performance dashboards for the High-Touch Onboarding process as well as for specific initiatives.

• Suggest, design, and implement projects and action plans derived from diagnostic insights, assessing their impact on business metrics.

• Leverage Artificial Intelligence tools to enhance diagnostics, documentation, and analytical workflows.

• Work collaboratively with and influence partner teams (CX, Product, Low-Touch, Broker Accreditation, and Incentives/Payments) to execute solutions.

⛳️ Requirements

• Advanced expertise in SQL for data extraction and manipulation.

• Advanced skills in Excel / Google Sheets for modeling and swift analysis.

• Experience in structured exploratory analysis and data-driven problem-solving (Business/Operations Analytics).

• Ability to work autonomously, communicate clearly with non-analysts, and manage projects from inception to completion.

• Basic to intermediate proficiency in English (sufficient for reading tools and corporate systems).

🏝️ Benefits

• Competitive salary.

• Profit-Sharing and Results Program (PLR – for eligible roles).

• Variable compensation (for eligible roles).

• Health insurance.

• Dental insurance.

• Life insurance.

• Wellhub (formerly Gympass).

• QuintoCare (providing free psychological, legal, social, and financial support).

• Meal and food allowance.

• Birthday day off.

• Benefits for Mother’s Day and Father’s Day.

• Home office allowance.

• Work From Anywhere (WFA) program.

• Childcare assistance.

• Support for parents of children with atypical needs.

• Extended parental leave.

• Kit Leiturinha.

• Partnerships with educational institutions.