Senior People Business Partner

This is a fully remote position, open to applicants in Alabama, +27 more states.

📋 Description

• Collaborate with ServiceTrade leaders to enhance team leadership and improve decision-making regarding personnel.

• Report directly to the Director of Talent.

• Concentrate on enabling managers, talent development, performance, organizational effectiveness, and employee relations.

• Contribute to the enhancement of People programs and processes that align with business objectives.

• Guide managers in evaluating and recognizing talent, mitigating people risks, translating strategies into clear team initiatives, elevating performance standards, and effectively executing through their teams.

• Lead discussions on Talent Review and calibration.

• Assist in promotion evaluations and detect trends in performance and talent metrics.

• Collaborate with leaders on succession planning and assessing retention risks.

• Translate Talent Review outcomes into actionable development, performance, succession, and staffing strategies.

• Identify developmental needs within teams and convert insights from performance, Talent Review, and succession into actionable development strategies.

• Support programs for manager development and leadership learning initiatives.

• Facilitate or co-facilitate sessions for managers, workshops, and discussions on team development.

• Propose relevant and practical development methods.

• Utilize engagement, performance, retention, and workforce data to aid leaders in understanding their organizations.

• Recognize patterns and inquiries worth investigating and provide recommendations.

• Manage assigned People programs and processes comprehensively, including execution, measurement, and improvement.

• Streamline and enhance workflows while ensuring documentation remains up to date.

• Leverage AI to enhance preparation, synthesis, analysis, and documentation while ensuring that employment decisions are guided by human judgment.

⛳️ Requirements

• 8–10+ years of progressive experience in human resources or business partnerships, including direct responsibility for intricate employee relations, performance management, and organizational design.

• Demonstrated experience collaborating directly with Directors, Senior Managers, and Managers on people and organizational matters, ideally within a SaaS or rapidly growing technology environment.

• Strong judgment in employee relations and performance management, including handling complex or sensitive situations autonomously.

• Comprehensive knowledge of employment law.

• Experience in supporting or facilitating manager and leadership development initiatives.

• Familiarity with Talent Review, calibration, succession planning, or other talent management frameworks.

• Proficient in utilizing people data to discern patterns, ask insightful questions, and support leaders in their decision-making processes.

• Proven experience in owning People programs or processes from inception through creativity, execution, and enhancement.

• Exceptional written and verbal communication skills, with the ability to navigate challenging conversations with clarity and thoughtfulness.

• Comfortable operating in ambiguous situations and providing recommendations proactively rather than awaiting direction.

• Openness and capability to integrate AI into daily tasks to enhance preparation, analysis, documentation, and overall efficiency.

• Familiarity with a modern SaaS technology stack, including tools like Slack, Notion, and Lattice.

• Must reside in one of the specified states: Alabama, Arkansas, Arizona, California, Colorado, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Kentucky, Louisiana, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington.

• Must be authorized to work in the U.S.

🏝️ Benefits

• Medical coverage through Cigna, with options for PPO and HDHP, including a Health Savings Account with company contributions.

• Dental and vision insurance provided by Unum.

• Flexible Spending Account and Dependent Care Account available.

• Company-funded life insurance, short-term disability (STD), and long-term disability (LTD).

• Voluntary benefits including Supplemental Life Insurance, Critical Illness, Accident, and Pet Insurance.

• 401(k) plan with up to a 3% employer match and no vesting period.

• Flexible Paid Time Off (PTO) policy.

• 10 recognized company holidays.

• Parental leave offered.

• Paid time off dedicated to volunteering.

• Employee reimbursement program for well-being, technology, and/or professional development expenses.

• Meaningful responsibilities and trust to excel in your role from the outset.

• Opportunities for personal and professional growth.