Director, People Experience

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the strategy, design, and comprehensive execution of mid-year and year-end performance cycles.

• Spearhead the employee listening strategy and Pulse initiative.

• Collaborate with People Analytics and HR Business Partners to transform survey data into actionable organizational insights, leader initiatives, and employee engagement.

• Propel the employee program for GenAI acceleration through change management, communication strategies, learning opportunities, experimentation, and assessment.

• Develop and oversee an enterprise-wide employee engagement calendar.

• Enhance the timing, sequencing, messaging, and execution of company-wide employee requests in coordination with functional leaders.

• Fortify employee resource groups by establishing purpose, operating models, standards, annual rhythms, and self-service tools.

• Recognize employee-facing needs that lack a defined strategy or ownership and create scalable solutions.

• Convert program insights into succinct recommendations for People and business leaders.

• Set success metrics and refine programs through data and feedback analysis.

• Create documentation, governance, and operational practices to facilitate future scalability.

• Function as an individual contributor while strategizing with senior leaders and personally developing implementation plans, processes, communications, and tools.

⛳️ Requirements

• Over 10 years of experience in employee experience, internal communications, enterprise program management, People/HR programs, organizational change, or a similar domain.

• Proven history of managing complex, enterprise-wide programs that impact a large employee demographic and necessitate senior-level, cross-functional stakeholder collaboration.

• Outstanding strategic and systems thinking abilities.

• Skill in identifying fundamental needs, formulating clear recommendations, and converting them into actionable plans.

• Exceptional written and verbal communication skills.

• Capable of presenting a well-supported perspective to senior leadership.

• Strong influencing and relationship-building abilities.

• Competence in challenging partners, negotiating trade-offs, and making prioritization decisions.

• Comfortable leveraging quantitative and qualitative data to discern patterns, validate assumptions, and suggest actions.

• High standards for execution with a readiness to engage in hands-on work.

• Sound judgment regarding independent actions, context gathering, and escalation processes.

• A mindset of curiosity and humility, with a readiness to adapt based on new information.

🏝️ Benefits

• Competitive compensation package, including base salary, bonus opportunities, and annual equity grants that vest quarterly.

• 401(k) or Group Retirement Savings Plan featuring a company match of $2 for every $1 contributed, up to $15,000 per year.

• Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only).

• Comprehensive medical, dental, vision, and wellness coverage/resources.

• Supplemental health coverage for Canada.

• Health Savings Account contributions for eligible plans (US only).

• Life insurance and disability coverage.

• Paid time off, sick leave, and company holidays.

• Paid family and parental leave.

• Family-oriented fertility, parenthood, and caregiving benefits.

• Employee Assistance Program providing mental health support and life-centered resources.

• Financial planning tools and concierge service (US only).

• Annual wellness allowance.

• Annual productivity allowance for relevant tools and resources.

• Team events, company-wide updates, and employee resource groups.

• Catered lunches and fully stocked micro-kitchens at office locations.