Senior Payments Risk Analyst

This is a fully remote position, open to applicants in Canada.

📋 Description

• Take charge of daily transaction monitoring and conduct fraud/risk reviews for Velora Pay.

• Perform comprehensive investigations into suspicious activities and document results consistently and clearly.

• Develop, test, and refine detection rules and monitoring processes.

• Create practical automation solutions to lessen the manual review workload.

• Collaborate with the Customer Success team to address merchant and customer risk concerns.

• Work alongside IT, Compliance, and security teams to ensure alignment on payments risk issues.

• Develop playbooks, prioritization strategies, and feedback mechanisms for an independent operating model.

• Leverage AI and data analytics tools to speed up investigations, recognize patterns, and suggest rule or process modifications.

• Monitor leakage, review efforts, and false positives to enhance processes continuously.

• Facilitate the safe and scalable onboarding of new customers onto Velora Pay.

⛳️ Requirements

• Approximately 5+ years of direct experience in payments fraud/risk analysis.

• Demonstrated accountability for fraud or risk outcomes, including sound judgment in uncertain situations.

• Ability to work independently as a solo contributor and establish structure with minimal management oversight.

• Knowledge of payment processors, payment rails, and fraud detection tools.

• Experience in implementing AI or significant automation in risk, fraud, operations, or related workflows.

• Effective, transparent communication skills and the ability to collaborate with Customer Success, compliance, and engineering teams.

• Strong business acumen linking risk decisions to customer trust, growth in payment volume, and impact on nonprofit organizations.

• Genuine enthusiasm for developing technical solutions with AI, potentially involving SQL, APIs, and internal processes.

• Experience with Stripe or a similar platform is advantageous.

🏝️ Benefits

• 4 weeks of paid leave plus 11 public holidays in Canada.

• An additional 2 weeks of company-wide holiday during the end-of-year shutdown.

• Generous paid sick leave policy.

• Remote-first work environment within designated hire locations.

• Support for training opportunities.

• Coverage for conference or course tickets.

• Comprehensive medical, dental, vision, disability, and life insurance options in Canada and the US.

• 4% retirement match available in Canada and the US.