Senior Partnership Manager

This is a fully remote position, open to applicants in Canada, +1 more state.

📋 Description

• Develop and expand a portfolio of high-performing agency, affiliate, and e-commerce partners throughout North America.

• Actively seek out and secure new partners through outbound outreach, marketplaces, partner ecosystems, and industry events.

• Manage the entire partnership lifecycle from prospecting and commercial discussions to onboarding, activation, and ongoing growth.

• Assist partners in generating revenue by facilitating successful go-to-market strategies and identifying opportunities for expansion.

• Represent Tidio at industry events and conferences to enhance brand visibility and create new partnership opportunities.

• Track partner performance and identify chances to boost engagement and revenue.

• Acquire new revenue-generating partners.

• Oversee partnership opportunities with typical deal sizes ranging from $30K to $100K ARR, averaging a sales cycle of approximately two weeks.

• Cultivate a robust portfolio of engaged partners that foster new business and expansion opportunities.

• Manage around 20 active partners as the partner ecosystem continues to grow.

• Lead the North American partner strategy and report directly to the Chief of Staff.

⛳️ Requirements

• A minimum of 5 years of experience in B2B SaaS partnerships, channel sales, or business development.

• Experience in building or scaling early-stage partnership programs is strongly preferred.

• Proven success in acquiring partners through outbound prospecting and establishing partnerships from the ground up.

• Experience collaborating with agencies and/or e-commerce partners.

• Strong commercial skills, including discovery, presentations, negotiation, and closing.

• A history of owning a revenue target and managing a partner pipeline effectively.

• Experience representing a company at conferences, trade shows, or industry events.

• Familiarity with the Shopify ecosystem is a significant advantage.

• Experience utilizing PartnerStack, HubSpot, Apollo, LinkedIn Sales Navigator, and email marketing platforms.

🏝️ Benefits

• Remote work model with flexible hours.

• Contract options available: B2B or employment contract (via Deel).

• Guaranteed 26 days off annually.

• Excellent development opportunities—company-supported courses and conferences.

• Individual work tools provided—MacBook Pro, Dell screen, JBL headphones; equipment can be customized to meet your needs.

• Mental well-being program offering individual therapy sessions and resources for employees.

• Sport & wellness benefit or its financial equivalent.

• Complimentary access to one of the leading e-book/audiobook services.

• Regular social events, including company-wide offsites and team gatherings.

• Budget allocated for 1:1 English language classes.