Senior Paid Social, Client Success Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Manage, launch, and optimize Meta advertising campaigns independently across various client accounts.

• Create and implement lead-generation strategies aimed at producing qualified inquiries and enhancing commercial outcomes.

• Oversee advertising budgets, campaign structures, audience targeting, and performance enhancements.

• Utilize Meta Ads Manager, Meta Pixel, and Conversions API to ensure precise campaign tracking and measurement.

• Develop and carry out creative testing strategies.

• Analyze campaign data to enhance lead quality, conversion rates, and return on investment.

• Monitor and minimize customer acquisition costs through ongoing campaign optimization.

• Scale successful campaigns while ensuring performance efficiency and budget adherence.

• Address campaign performance issues, tracking discrepancies, and conversion obstacles.

• Prepare performance reports and provide actionable recommendations to clients.

• Cultivate and sustain client relationships through proactive communication, responsiveness, and accountability.

• Interpret technical advertising results into actionable business insights for clients.

• Handle multiple client priorities while upholding campaign quality and performance.

• Collaborate with internal teams on digital marketing and lead-generation projects.

• Take ownership of campaign outcomes and contribute to the agency's growth.

⛳️ Requirements

• At least 5 years of direct experience in managing Meta Ads campaigns.

• Proven track record of independently launching, managing, optimizing, and scaling paid Meta campaigns.

• Previous experience handling multiple advertising accounts, ideally within a digital marketing agency.

• Demonstrated success in generating qualified leads, lowering acquisition costs, and enhancing campaign ROI.

• Strong practical expertise with Meta Ads Manager, Meta Pixel, and Conversions API.

• Experience in implementing and troubleshooting campaign tracking, conversion measurement, and attribution.

• Comprehensive understanding of campaign budgeting, audience targeting, creative testing, and performance optimization.

• Ability to analyze campaign performance data and convert insights into measurable improvements.

• Experience in conveying campaign performance and strategic recommendations directly to clients.

• Excellent proficiency in written and spoken English.

• Prior experience working with clients from Australia or the UK.

• Strong commercial awareness and ability to link advertising performance to business outcomes.

• Exceptional client relationship management, communication, and organizational skills.

• Capability to independently manage multiple accounts and competing priorities.

• Proactive mindset with a strong sense of accountability and ownership of campaign results.

• Comfortable working fully remotely with regular overlap in working hours with Sydney, Australia.

• Preferred: experience in generating qualified leads for professional services, healthcare, legal services, or trades businesses.

• Preferred: solid background in a performance-driven digital marketing agency.

• Preferred: confirmed ability to scale lead-generation campaigns across multiple client accounts.

• Preferred: experience in enhancing lead quality and conversion performance for service-based businesses.

• Preferred: experience in managing client relationships alongside hands-on advertising execution.

• Preferred: leadership potential and ambition to advance into a Head of Paid Media role.

🏝️ Benefits

• Fully remote working setup.

• Competitive monthly salary based on experience and location.

• Chance to work with Australian clients across diverse industries.

• Significant responsibility for paid advertising campaigns and client relationships.

• Opportunity to directly contribute to the growth of a burgeoning digital agency.

• Exposure to a variety of lead-generation campaigns and performance marketing challenges.

• Potential career advancement towards a Head of Paid Media position.

• International working environment with opportunities for professional growth.