Senior Operations Specialist

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Support the vision and dedication to ongoing enhancement in operational excellence throughout all activities.

• Oversee the assessment of business processes and workflows to pinpoint areas for improvement or automation under the guidance of a supervisor.

• Engage with stakeholders in root-cause analysis techniques to uncover fundamental process challenges.

• Assist in formulating recommendations for process enhancement, utilizing subject matter experts for essential insights.

• Collaborate with cross-functional leadership to prioritize opportunities for improvement and assist in strategic initiatives.

• Collaborate on the design and execution of new business processes while considering organizational context and priorities.

• Direct change management initiatives and aid the business through an assessment of communication frameworks' impact on roles, employing various tactics to bolster change management efforts and ensure the adoption and sustainability of process modifications.

• Spearhead internal communications to effectively inform stakeholders about progress, performance, key issues, and obstacles that may affect business objectives or critical program and project completion.

• Identify operational risks and lead the development of mitigation strategies.

• Ensure or oversee the documentation of business processes.

• Collaborate with leadership to establish key performance indicators and dashboards for tracking operational performance.

• Offer insights and training to teams on new processes and how to recognize improvement opportunities, fostering awareness of continuous improvement initiatives.

• Promote standardized best practices and processes across the organization to guarantee consistency and sustainability.

• Monitor, assess, and analyze the effectiveness of new initiatives and processes, making adjustments as necessary.

• Track the adoption of processes, systems, and organizational changes to ensure long-term and sustained acceptance.

• Prepare and maintain tools and templates to facilitate execution.

• Organize meetings, take notes, and follow up on action items.

⛳️ Requirements

• Bachelor's degree or equivalent experience.

• 5-7 years of experience in change management, operations support, and process improvement.

• Experience in CRO/pharmaceutical/biotechnology drug development or demonstrated proficiency in the key areas of the role.

• Strong drug development experience with a comprehensive understanding of other functions relevant to the position.

🏝️ Benefits

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