Senior Operations Specialist

This is a fully remote position, open to applicants in Poland.

📋 Description

• Assist in realizing the vision and dedication to ongoing enhancement in operational excellence across all functions.

• Oversee the assessment of business workflows and processes to pinpoint areas for improvement or automation under the guidance of a supervisor.

• Engage with stakeholders in root-cause analysis techniques to uncover fundamental process challenges.

• Aid in formulating recommendations for process enhancements, utilizing input from subject matter experts for critical insights.

• Collaborate with cross-functional leadership to prioritize opportunities for improvement and support strategic goals.

• Collaborate on the design and execution of new business processes, considering organizational context and priorities.

• Direct change management initiatives and assist the business through a communication framework evaluation of the impact on roles, employing various strategies to bolster change management efforts for effective adoption and sustainability of process modifications.

• Manage internal communications to keep stakeholders informed about progress, performance, critical issues, and obstacles that may affect business objectives or the successful completion of programs and projects.

• Recognize operational risks and spearhead the execution of mitigation strategies.

• Ensure or oversee the documentation of business processes.

• Collaborate with leadership to define key performance metrics and dashboards for tracking operational performance.

• Offer insights on training and guidance to teams regarding new processes and how to recognize improvement opportunities, fostering awareness of continuous improvement initiatives.

• Promote standardized best practices and processes throughout the organization to guarantee consistency and sustainability.

• Evaluate, measure, and analyze the effectiveness of new initiatives and processes, making necessary adjustments.

• Monitor the adoption of processes, systems, and organizational changes to ensure long-term and sustained adherence.

• Prepare and maintain tools and templates to facilitate execution.

• Organize meetings, take notes, and track action items.

• Travel as required.

⛳️ Requirements

• Bachelor's degree or equivalent experience.

• 5-7 years of experience in change management, operations support, and process improvement.

• Familiarity with CRO/pharmaceutical/biotechnology drug development or proven competency in the key responsibilities of the role.

• Strong background in drug development with an understanding of other relevant functions.

• Proficient in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Teams).

• Excellent written and verbal communication skills in English.

• Knowledge of ICH-GCP and regulatory guidelines.

• Strong interpersonal and training capabilities.

• Self-driven and detail-oriented.

• Capacity to work independently as well as collaboratively in teams.

• High level of professionalism, ownership, and pride in the quality of deliverables.

• Understanding of change management models (e.g., ADKAR) and utilization of change radars.

• Adaptable attitude towards work assignments and ability to excel in a fast-paced, dynamic environment.

🏝️ Benefits

• Any data provided as part of this application will be handled in accordance with our Privacy Policy.

• Precision Medicine Group is an Equal Opportunity Employer.

• Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by law.

• Reasonable accommodations for individuals with disabilities during the application process.