Senior Network Engineer

This is a fully remote position, open to applicants in Ohio.

📋 Description

• Accountable for the design, implementation, support, monitoring, and troubleshooting of the Firm’s LAN/WAN infrastructure.

• Deliver Tier 3 end user support to over 1,800 users across 18 or more geographical locations.

• Uphold a Service Level Agreement that outlines uptime and performance commitments to the user community.

• Establish and maintain system standards, including documentation, configuration, and implementation processes.

• Create and sustain standard procedures for performance optimization, backup and recovery, and growth planning.

• Test and assess new hardware, software, and upgrades as directed by management.

• Supervise work completed by Network Specialists and Engineers in switching and routing domains.

• Serve as the technical liaison for vendors concerning the Firm’s networked systems and applications.

• Design, implement, and support system security measures, including Firewall and Intrusion Detection Systems (IDS).

• Design, implement, and support telephony systems.

• Design, implement, and support all methods for user remote access.

• Develop and maintain data backup and recovery methodologies and processes.

• Keep abreast of the latest product knowledge related to relevant infrastructure software and hardware.

⛳️ Requirements

• A Bachelor's Degree combined with 7 years of experience; an equivalent combination of education, training, and experience may substitute for the educational requirement.

• Strong interpersonal communication skills necessary for maintaining effective relationships with attorneys, clients, and staff, both in person and via email and telephone.

• Proficiency in mathematical concepts, including probability and statistical inference.

• Capability to define problems, gather data, establish facts, and draw valid conclusions.

• Proven ability to creatively diagnose and resolve complex issues involving hardware, software, and end users.

• Demonstrated ability to lead and foster consensus among peers and staff.

🏝️ Benefits

• Competitive salaries and a performance bonus program.

• Group health, dental, and vision insurance.

• Multiple plan options and various benefit levels available.

• Same-sex domestic partner coverage.

• Pre-tax premiums.

• Coverage commences on the date of hire.

• Group term life/AD&D and voluntary supplemental group universal life insurance.

• Voluntary accident insurance for self and family.

• Long-term care insurance.

• Short-term disability benefits.

• Long-term disability benefits.

• Pre-tax benefit programs for dependent care, health care reimbursement, and transit/qualified parking (available in most cities).

• Retirement program featuring a voluntary 401(k) plan.