Senior Network Installation Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Plan and execute intricate technical projects, encompassing everything from survey and engineering to site implementation.

• Establish and uphold high standards for installation and service, while guiding, training, and mentoring network installation technicians to achieve peak performance.

• Act as a technical resource for project managers and field technicians.

• Collaborate directly with project managers as the primary communication link for field installation teams supporting the PM’s projects.

• Maintain oversight and accountability for the task-oriented efforts of personnel assigned to projects.

• Assist in ensuring that engineering schedules are met or exceeded.

• Work with stakeholders to comprehend requirements and convert them into detailed IT implementation designs.

• Lead the deployment and implementation of IT systems, ensuring that project timelines and quality standards are adhered to.

• Conduct physical onsite network surveys to determine the engineering solutions for each assigned project.

• Provide support for client-site network installations, including the setup of complete service delivery nodes as outlined in Site Engineering Solution (SES) documentation.

• Prepare and deliver complex site reports, documents, diagrams, and VISIO drawings as needed to satisfy customer deliverables. Train and certify others to achieve the same level of proficiency.

• Contribute insights to the field technicians group for the development of procedural documentation related to field tasks, including BER testing, platform configurations, and various procedures.

• Configure installed technology, which may involve cryptographic, MPLS, optical, and timing equipment along with supporting systems.

• Troubleshoot and isolate faults to restore installed equipment to operational status, coordinating with network engineers to facilitate installation testing and acceptance.

• Provide project design support in collaboration with Engineering as needed to achieve customer objectives.

• Assess, design, build, and document current site network configurations and user requirements at each location, interpreting SES based on real-world conditions and modifying designs accordingly.

• Lead and direct the preparation of drawings to document configuration changes.

• Execute system-level design and configuration of products, including determining hardware and other platform specifications.

• Document as-built configurations through redlined SES documentation and produce Completion Reports (CR), while overseeing client-site installation support services.

• Maintain high standards for installation services and instill these standards in assigned field technicians.

• Provide both onsite and remote technical guidance during the deployment, configuration, commissioning, and testing of systems.

• Offer onsite direction and support during installations.

• Ensure that assigned field technicians stay up-to-date with all necessary training and certifications until completion.

⛳️ Requirements

• Over 5 years of relevant experience as an Implementation Engineer.

• Active Secret Clearance; Top Secret clearance is preferred.

• Must be willing to travel 90% of the time for deployments, including both CONUS and potentially OCONUS locations.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holidays.

• Opportunities for professional development and continued education.