Senior Microsoft Copilot Administrator

This is a fully remote position, open to applicants in Alabama, +32 more states.

📋 Description

• Act as the primary administrator for Microsoft Copilot and a specialist in user adoption.

• Facilitate onboarding, training, development, and support for solutions driven by Microsoft Copilot.

• Oversee data security, compliance, and tenant readiness.

• Create business analytics and information architecture for the Microsoft 365 Collaboration team.

• Respond to requests for agentic solutions and provide hands-on support throughout the development lifecycle.

• Investigate new, upcoming, or deprecated features in Microsoft Power Platform, LLMs, and AI platforms.

• Offer technical resources for Microsoft Teams, SharePoint Online, Power Platform, OneDrive for Business, and Viva Engage.

• Assist in the integration of Microsoft Copilot services in accordance with Advocate Health governance policies.

• Design, implement, and manage Active Directory domains, user accounts, group policies, and identity services.

• Architect, deploy, and manage Azure Active Directory (Entra ID), including hybrid identity, federation, conditional access, and on-premises integration.

• Administer and optimize Microsoft 365 services, which include Exchange Online, SharePoint Online, Teams, OneDrive for Business, and Copilot.

• Oversee identity, permissions, licensing, and access controls throughout the Microsoft ecosystem.

• Lead migrations from legacy systems to Microsoft 365, focusing on tenant configuration, data migration, and service deployment.

• Diagnose complex identity and collaboration issues and conduct root-cause analysis.

• Monitor platform health while implementing performance and reliability enhancements.

• Establish and improve security controls for identity, access, data protection, and collaboration services.

• Ensure Microsoft environments comply with regulatory, privacy, and organizational compliance standards.

• Collaborate with IT teams and business stakeholders on enterprise collaboration initiatives.

• Maintain technical documentation, standards, and operational procedures.

• Provide guidance and mentorship to associate- and mid-level engineers.

• Configure Copilot across Microsoft 365 applications.

• Develop adoption roadmaps and key performance indicators (KPIs).

• Align Copilot use cases with business objectives.

• Manage executive sponsorship and ensure stakeholder engagement.

• Create training materials and workshops.

• Develop personas and role-based use cases.

• Provide continuous support and feedback mechanisms.

• Monitor adoption metrics and user engagement levels.

• Identify usage gaps and areas for improvement.

• Report return on investment (ROI) and success stories to leadership.

⛳️ Requirements

• Bachelor’s degree or equivalent experience in Computer Science or a related discipline.

• At least five years of experience in IT.

• In-depth knowledge of Microsoft 365.

• Strong understanding of Active Directory, Azure AD, and Microsoft 365 technologies.

• Extensive experience in Active Directory administration and management.

• Proficient in Windows Server, Group Policy, and related technologies.

• Experience with scripting languages such as PowerShell for automation tasks.

• Strong grasp of identity and access management concepts, including authentication, authorization, and conditional access.

• Excellent troubleshooting and problem-solving abilities.

• Exceptional communication and collaboration skills.

• Capable of working independently as well as part of a team.

• Must reside in one of the specified eligible U.S. states.

• No sponsorship or visa transfer available currently or in the future.

🏝️ Benefits

• Benefits Eligible.

• Competitive compensation package.

• Premium pay options such as shift differential, on-call, and more based on the teammate's role.

• Incentive pay available for select positions.

• Opportunities for annual raises based on performance.

• Paid Time Off programs.

• Comprehensive medical, dental, vision, life, and Short- and Long-Term Disability benefits.

• Flexible Spending Accounts for qualified health care and dependent care expenses.

• Adoption assistance programs.

• Paid parental leave benefits.

• Defined contribution retirement plans with employer matching.

• Additional financial wellness programs.

• Educational Assistance Program.

• Career development opportunities.

• Well-being programs.