Senior Manager, Warehouse System Solutions

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Lead, mentor, and develop a team of six Warehouse System Solutions professionals assigned to various regions.

• Establish team expectations, key performance indicators (KPIs), and standards for accountability.

• Conduct one-on-one meetings, performance evaluations, talent development strategies, and succession planning.

• Promote the standardization of system configurations, processes, and best practices across US regions and facilities.

• Align the systems roadmap with Customer Service & Logistics (CS&L) and business objectives.

• Convert business strategy into actionable technology and process initiatives with measurable results.

• Manage WMS implementation projects from planning through to go-live and stabilization phases.

• Supervise user acceptance testing (UAT), integration, and regression testing for implementations and updates.

• Raise awareness of implementation risks, issues, and critical decisions.

• Coordinate resource allocation and workload distribution among the regional team.

• Oversee daily SAP S/4 and EWM system support across the US warehouse network.

• Lead pick line resets, conduct inventory root cause analyses, enhance systems, and facilitate end-user training programs.

• Ensure prompt resolution of system issues and prevent reoccurrence through root cause analysis.

• Monitor system performance metrics and address any operational deficiencies.

• Act as an internal subject matter expert and consultant for initiatives affecting SAP S/4HANA and/or EWM.

• Collaborate with IT, operations, engineering, and third-party vendors to design and implement system solutions.

• Provide guidance and impact assessments for changes in warehouse processes, layouts, or technology.

• Cultivate relationships with site leadership and regional operations teams.

• Travel frequently to US warehouse and distribution locations, providing on-site support during go-lives and significant system changes.

⛳️ Requirements

• Bachelor’s degree in Supply Chain, Logistics, Information Systems, Engineering, or a related discipline.

• Over 7 years of experience in warehouse management systems, with extensive knowledge of SAP S/4HANA and SAP EWM.

• At least 3 years of experience in people leadership, including managing regionally distributed teams.

• Proven success in leading WMS implementations from start to finish, including scoping and stabilization.

• Strong understanding of warehouse operations, inventory management, and distribution processes.

• Demonstrated capability to implement standardization and accountability across multiple sites and regions.

• Excellent communication and stakeholder management abilities; adept at influencing across all organizational levels.

• Willingness and capacity to travel 50%–100% based on business requirements and active initiatives.

• Experience in the CPG, food & beverage, or FMCG sectors is preferred.

• SAP EWM certification or advanced SAP training credentials are preferred.

• Familiarity with change management methodologies in large-scale technology rollouts is preferred.

• Understanding of ring scanners, automation systems, and WCS/WES platforms is preferred.

• PMP or equivalent project management certification is preferred.

• Comfortable working in both corporate and warehouse/distribution center environments.

• Prepared to adjust schedule to meet business needs.

🏝️ Benefits

• Highly competitive bonus program with potential for overachievement based on individual performance and company results.

• Comprehensive health insurance.

• Wellness and family support initiatives.

• Life and disability insurance coverage.

• Retirement savings plans.

• Paid leave programs.

• Educational assistance programs.

• Paid holidays and vacation time.

• Numerous benefits subsidized or fully covered by the company.

• Support for within-country relocation.

• Minimal assistance for candidates voluntarily relocating internationally through the Volunteer International Transfer Policy.