Senior Manager, Talent Acquisition Process Lead

This is a fully remote position, open to applicants in New Hampshire.

📋 Description

• Lead the design, assessment, and enhancement of global end-to-end talent acquisition processes to maintain consistency, efficiency, and compliance across all business units and regions.

• Drive harmonization initiatives across various geographies or divisions, creating standardized processes that balance global consistency with local adaptability.

• Collaborate with HR Technology to identify improvements and maximize the utilization of Workday and associated talent acquisition technologies, enhancing the experience for both recruiters and candidates.

• Establish and track key process metrics to evaluate effectiveness, adoption, and operational impact.

• Develop and manage an audit process to assess the adoption, compliance, and effectiveness of new or revised talent acquisition processes.

• Ensure that processes are well-documented, transparent, and in alignment with organizational policies, legal, and compliance standards.

• Continuously seek out opportunities for innovation and simplification to improve operational efficiency.

• Oversee the strategy for candidate experience across all talent acquisition touchpoints, ensuring that processes and tools foster a positive, consistent, and inclusive experience.

• Analyze feedback from candidates and listening channel data (e.g., surveys, focus groups) to uncover trends and areas for improvement.

• Collaborate with talent acquisition leaders to convert insights into actionable changes, ensuring follow-up communication and measurable enhancements.

• Lead change management initiatives for process and technology updates, ensuring stakeholders are kept informed, engaged, and supported throughout transitions.

• Work closely with the Communications & Training Lead to co-create communication strategies, training plans, readiness activities, and enablement resources that facilitate successful adoption of new processes and tools.

• Develop frameworks, guides, and toolkits to ensure a consistent understanding and adoption of new processes and practices across global talent acquisition teams.

• Partner with Learning & Development and talent acquisition leadership to implement training programs that incorporate new methodologies.

⛳️ Requirements

• Generally requires a university degree or equivalent experience along with a minimum of 10 years of relevant experience in talent acquisition operations, process management, or HR program design, OR an advanced degree in a related field with at least 7 years of experience in the same areas.

• Proven experience in process improvement, change management, and engaging stakeholders.

• Familiarity with applicant tracking systems (such as Workday or similar) and related talent acquisition technologies.

• Experience serving as a project lead or managing projects.

🏝️ Benefits

• Medical

• Dental

• Vision

• Life insurance

• Short-term disability

• Long-term disability

• 401(k) match

• Flexible spending accounts

• Flexible work schedules

• Employee assistance program

• Employee Scholar Program

• Parental leave

• Paid time off

• Holidays