Senior Manager, Solutions Engineering

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Expand and cultivate a team of Solutions Engineers.

• Provide training, coaching, mentoring, and guidance to your team to foster successful performance, career advancement, and personal development.

• Instruct SEs on both technical expertise and sales proficiency, covering areas such as discovery techniques, articulating business value, POC strategy, and executive communication.

• Collaborate with engineering teams from some of the most advanced technology companies globally.

• Aid organizations in improving their security, compliance, and development experiences.

• Visit our largest clients on-site to showcase new features and develop solutions.

• Conduct structured one-on-ones, establish individual performance objectives, and oversee career development plans for each SE in your team.

• Work closely with regional sales leaders and Account Executives to manage SE utilization, prioritize opportunities, and enhance technical win rates throughout the region.

• Directly engage with EMEA enterprise customers at both executive and technical architect levels to foster long-term relationships and ensure technical success post-sale.

⛳️ Requirements

• Proven experience in leading a team of Solutions Engineers or technical customer-facing professionals, with a history of talent development and team performance enhancement.

• Strong understanding of the pre-sales process: discovery, technical qualification, POC design, and linking technical capabilities to business results.

• Demonstrated experience managing customer outcomes throughout different phases of the customer journey, from the sales process to onboarding, adoption, and expansion.

• Solid grasp of Linux networking and network security principles.

• Practical, hands-on experience with modern cloud-native technologies such as Kubernetes, Docker, and Terraform.

• Direct experience with at least one major public cloud provider: AWS, GCP, or Azure.

• Familiarity with identity and access management concepts: SSO, OIDC, SAML, RBAC, mTLS, zero trust architecture, and PAM.

• Established track record navigating complex infrastructure deployments within security-conscious enterprise organizations.

• Strong troubleshooting and debugging abilities for server-side software and distributed systems.

• Proficiency in English is required; additional European language skills (German, French, Dutch, or others) are a significant advantage.

🏝️ Benefits

• Comprehensive health coverage

• Annual expense budget

• Rest and recovery policies that enhance your ability to recharge

• Commitment to your future with retirement savings plans

• Opportunities for professional development