Senior Manager, Software Engineering

This is a fully remote position, open to applicants in Idaho.

📋 Description

• Lead the design, development, and execution of essential software platforms for a pet insurance provider.

• Direct solution design, architectural choices, technical problem resolution, code and design reviews, as well as production incident management.

• Manage and enhance customer portals, partner portals, marketing and purchasing websites, partner APIs, and mobile applications.

• Mentor and guide software developers and senior engineers while maintaining a hands-on technical presence.

• Establish technical and delivery expectations while ensuring engineering quality, accountability, and ownership.

• Act as the escalation point for technical obstacles, delivery risks, and production challenges.

• Guarantee that platforms are secure, scalable, resilient, and aligned with the needs of the insurance business.

• Propel modernization initiatives while addressing technical debt and ensuring platform stability.

• Supervise and enhance CI/CD pipelines utilizing Azure DevOps and Azure Pipelines.

• Advocate for automation, testing strategies, deployment consistency, and effective environment management.

• Define, document, and uphold coding, testing, cloud, security, and DevOps standards.

• Collaborate with Product, Policy, Claims, and Operations teams to convert business requirements into technical solutions.

• Engage in sprint planning, backlog refinement, and execution of delivery using ADO.

• Convey technical trade-offs, risks, and timelines to both business and technology leadership.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.

• Extensive hands-on experience in Microsoft Azure cloud development.

• Significant hands-on experience with .NET MVC / C# development.

• 10–15 years of professional experience in software engineering.

• 4–7 years of experience in leading software development teams while remaining technically engaged.

• Strong expertise with Azure DevOps, encompassing CI/CD pipeline design and management.

• Proven background in Agile environments utilizing ADO.

• Solid proficiency in SQL Server, data modeling, and performance optimization.

• Excellent communication skills, with the ability to articulate complex technical concepts clearly.

• Direct experience in supporting insurance platforms, especially in policy administration or claims systems.

• Experience in directing front-end development for web and mobile applications.

• Familiarity with Oracle DB is advantageous.

• Background in cloud modernization or refactoring legacy systems.

• Knowledge of security, compliance, and governance in regulated settings.

• Experience leading by example in organizations moving towards improved engineering standards.

🏝️ Benefits

• Comprehensive full medical, dental, and vision insurance.

• Basic Life Insurance provided at no cost to the employee.

• Company-sponsored short-term and long-term disability coverage.

• 12 weeks of fully paid Parental Leave.

• Health Savings Account (HSA).

• Flexible Spending Accounts (FSA).

• Retirement savings plan.

• Personal Paid Time Off.

• Paid holidays and a company-wide Wellness Day off.

• Paid time off to volunteer for nonprofit organizations.

• Pet-friendly office environment.

• Commuter Benefits.

• Group Pet Insurance.

• On-the-job training and skills development.

• Employee Assistance Program (EAP).