Senior Manager – Sales, Expansion

This is a fully remote position, open to applicants in Germany.

📋 Description

• Oversee and enhance the Expansion Sales organization within the Central region.

• Propel sustainable revenue growth among the current Enterprise and strategic customer accounts.

• Take responsibility for team sales performance, revenue objectives, and execution.

• Guide Account Managers in identifying, developing, and closing expansion opportunities.

• Own the strategy for Expansion sales while promoting operational excellence.

• Collaborate with the Regional Sales Director and leadership team to define and implement regional business strategy.

• Formulate regional sales plans and go-to-market strategies.

• Foster pipeline generation, manage opportunities, craft deal strategies, negotiate, and close deals.

• Manage sales forecasting, pipeline oversight, and reporting.

• Assist in navigating strategic and complex opportunities to enhance deal progression and closing success.

• Establish relationships with key customers and executive stakeholders.

• Recruit, onboard, mentor, and develop sales talent.

• Provide constructive feedback and performance evaluations.

• Work in tandem with New Business Sales, Business Development, Customer Success, Solution Engineering, and other cross-functional teams.

• Represent Freshworks, its products, and values at customer meetings, industry events, and conferences.

⛳️ Requirements

• A Bachelor's or Master's degree is preferred.

• More than 5 years of experience in building and leading a sales team in a SaaS environment.

• Capability to develop and implement a top-tier vision and go-to-market strategy.

• Strong experience collaborating with Enterprise Customers.

• Understanding and ability to drive the strategic development of the existing customer base.

• Skill in collaborating with, leveraging, and enhancing the partner ecosystem to expand and accelerate sales reach.

• Proficiency in both German and English.

• Inspiring leadership qualities with the ability to develop and lead teams by example.

• Track record of consistent achievement and exceeding sales goals and targets.

• Excellent communication abilities.

• Strong work ethic, self-motivation, resourcefulness, and resilience.

• Valid right to work in Germany at the time of application.

• Freshworks is unable to provide visa sponsorship.

🏝️ Benefits

• Hybrid work model in the Berlin office with three fixed days: Monday, Wednesday & Thursday.

• 100% remote work from anywhere in Germany for candidates located outside Berlin.

• Equal opportunity workplace.

• Inclusive and diverse working environment.