Senior Manager, Sales Engineering

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead, mentor, and foster the development of a team of Sales Engineers with expertise in Ads, Leads, CAPI, and Reporting APIs.

• Act as the primary technical escalation point for intricate or unclear integration scoping issues.

• Remain actively involved as a hands-on manager.

• Collaborate with Product and Engineering teams on feature prioritization and roadmap planning.

• Oversee the complete SE engagement model.

• Design and sustain automation systems that enhance the team's efficiency.

• Maintain the team's comprehensive SOP library.

• Identify and implement self-service patterns.

⛳️ Requirements

• Over 8 years of relevant experience in Solutions Engineering, Sales Engineering, Technical Account Management, or a comparable client-facing technical role with direct API/integration expertise.

• More than 5 years of experience managing or leading a technical team in a player-coach role.

• Extensive knowledge of RESTful APIs, OAuth 2.0 / API key authentication, webhooks, and event-driven data architectures.

• Proven ability to operate at the intersection of sales and engineering.

• A history of developing processes, documentation, and tools from the ground up in ambiguous, fast-paced environments.

• Excellent written communication skills.

• A proactive, systems-oriented mindset.

🏝️ Benefits

• Comprehensive medical, vision, and dental coverage.

• 15 days of PTO (accrual starts on the date of hire and increases after 2+ years of service).

• 12 paid holidays, in addition to one floating holiday.

• Up to 14 weeks of parental leave.

• Monthly wellness subsidy.

• Reimbursement for working from home expenses.

• Flexible spending account.

• 401(k) retirement savings plan.

• Employee stock purchase program.