Senior Manager, Professional Services Sales

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Customer Engagement: gain a thorough understanding of the Egnyte selling strategy. Identify effective practices and areas needing improvement within Professional Services Sales, and spearhead initiatives for process enhancement. This will encompass the development of essential metrics, sales coaching, live mentoring, SOP enhancements, and more.

• Team Management: take the lead in guiding the current Professional Services Sellers in a player-coach role. This includes all managerial duties and full accountability for the essential metrics and overall success of the team.

• Metric Management: similar to all Professional Services Sales organizations, it is crucial for the leader to balance core SaaS revenue achievement with PS Sales Bookings. This position demands experience in navigating this balance and making well-informed decisions. You will be responsible for PS Bookings, attach rates, discounting rates, and collaborating with your Delivery peers on PS revenue, quality rates, and additional factors.

• Sales Engagement: cultivate strong working relationships with Egnyte sellers and sales leadership. Assist them in achieving faster conversion times and rates, while ensuring high-quality Professional Services engagements. Your sales colleagues will become your most vital partners.

• Strategy Guidance & Feedback: act as the "voice of the field/customer," serving as the primary link between our sellers and the needs of customers in Professional Services. You will collaborate closely with the PS Delivery leaders to implement necessary improvements.

⛳️ Requirements

• Customer-Facing, Persuasive, Self-Motivated Communicator

• Over 7 years of experience in B2B SaaS Professional Services roles

• At least 3 years in customer-facing sales roles

• Demonstrated experience in executive presentations and high-pressure sales environments

• Strong technical expertise (cloud, data migration, authentication infosec, etc.)

• Excellent verbal and written communication abilities

• A collaborative team player capable of multitasking and meeting deadlines, thriving in a fast-paced work environment

• Familiarity with modern product integration and cloud-native B2B SaaS applications

🏝️ Benefits

• Competitive salaries and extensive benefits

• Company equity based on role and level

• Flexible hours and generous time off (RTO, Responsible Time Off) to support your work-life balance

• Paid holidays and sick leave

• 401(k) plan with company matching

• Health Savings Account (HSA) with a generous employer contribution and Flexible Spending Account (FSA) options

• Up to 12 weeks of paid Parental leave and 10 weeks of Adoption Leave to assist you in growing your family

• Modern and collaborative office locations in Draper, UT; Raleigh, NC; Mountain View, CA; Reading, England; and Poznan, Poland

• Reimbursement for gym memberships, cell phone, and internet

• Access to free well-being apps like Spring Health for Guardian, along with our Employee Assistance Program (EAP)

• Additional perks including discounted pet insurance, electronics, theme park tickets, travel, and more

• Your own Egnyte account with lifetime access

• HealthJoy – a benefits navigation app that consolidates access to your benefits and answers to your questions

• One Medical virtual care, providing healthcare access nationwide