Senior Manager, Pricing & Packaging

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Create and refine long-term pricing and packaging strategies for Zendesk.

• Utilize structured problem-solving frameworks to make informed, data-driven recommendations.

• Actively seek opportunities to improve our current portfolio.

• Explore new pricing models while considering their complexities and implications.

• Effectively communicate pricing concepts to senior leadership, influencing and securing alignment on recommendations.

• Support Product Operations in prioritizing launches and developing SKUs.

⛳️ Requirements

• Over 8 years of relevant professional experience.

• Excellent analytical, strategic, communication, and organizational skills with a keen attention to detail.

• Capable of conveying complex ideas clearly and credibly to a variety of audiences.

• Proficient in managing multiple projects at once.

• Adept at identifying and formulating solutions to intricate strategic and operational challenges.

• Experienced in designing and executing qualitative and quantitative research to validate pricing and packaging theories.

• Advanced proficiency in Excel and PowerPoint (or equivalent software).

• Bachelor's degree in Business, Finance, Economics, or a related quantitative discipline.

• Preferred: 4+ years of experience in SaaS Pricing Strategy.

• Preferred: MBA.

🏝️ Benefits

• This role may qualify for bonuses, benefits, or other incentives.

• Flexible working hours.

• Opportunities for professional development.