Senior Manager – People Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Take charge of the complete recruiting process for technical, go-to-market, and operational roles, ranging from individual contributors to leadership positions.

• Develop and sustain pipelines for critical hiring areas by closely collaborating with hiring managers to clarify requirements and expedite the process.

• Ensure a consistent and candidate-friendly interview experience from sourcing to onboarding.

• Monitor and report on recruiting metrics (such as time-to-fill, pipeline health, and offer acceptance) while utilizing data to enhance talent acquisition strategies.

• Implement a structured onboarding program that prepares new hires for immediate success.

• Collaborate with managers on 30/60/90 day plans and track the ramp-up of new hires.

• Assist with learning and development programs, career progression, and internal mobility.

• Manage performance review cycles and aid managers and leaders with calibration and feedback discussions.

• Address daily employee relations issues with sound judgment, discretion, and promptness.

• Promote remote and in-person engagement activities that strengthen company culture and decrease attrition.

• Oversee essential HR functions: policies, benefits administration (PEO/EOR), HRIS, and documentation.

• Ensure compliance with employment practices and maintain SOC 2-aligned human resources procedures.

⛳️ Requirements

• 4–7 years of experience in People/HR, with substantial expertise in talent acquisition and recruiting operations.

• Proven ability to manage full-cycle recruiting for diverse roles and functions simultaneously.

• A successful history of placing talent at all organizational levels.

• Experience in a startup or rapidly growing environment where adaptability is essential.

• Strong background in core HR operations: onboarding, performance management, employee relations, and basic compliance.

• Excellent communication and relationship-building skills across all organizational levels.

• Ability to operate independently while adhering to strategic objectives.

• Familiarity with an HRIS and ATS.

🏝️ Benefits

• Comprehensive medical, dental, and vision coverage.

• Claravine covers 80% of the premium cost across all enrollment tiers (individual, family, etc.).

• Access to additional services, including Kindbody (gynecology & family building care), TalkSpace (online mental health therapy), Teladoc, and One Medical.

• 401k plan with a company match up to 3.5%.

• Flexible Time Off (with manager approval).

• Eight paid company holidays in the US, plus the week between 12/24 - 01/01.

• Generous parental leave paid at 100%.

• Monthly technology stipend to assist with remote work expenses (e.g., internet).

• One-time New Employee Stipend to help set up your remote workspace.