Senior Manager, Onboarding Programs

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, construct, and continually enhance onboarding programs for new sales team members to support Vultr’s expanding commercial division.

• Establish ramp architecture, role-track development, graduation milestones, and criteria for readiness.

• Take ownership of success metrics, including ramp-to-quota duration, cohort win-rate improvement, technical proficiency, and retention of representatives.

• Collaborate with Product, Revenue Operations, and Sales leadership to ensure alignment with actual field conditions.

• Integrate AI-driven tools and workflows into coaching, content creation, and reinforcement activities.

• Deliver compelling presentations that simplify complex concepts and enhance learning retention.

• Oversee new-hire onboarding communications from the start date until the completion of the ramp period.

• Provide ramp-status updates to hiring managers, sales leaders, and cross-functional collaborators.

• Regularly report on cohort completion, certification, and readiness milestones.

• Gather feedback from new hires and managers, and communicate any subsequent program modifications.

⛳️ Requirements

• Minimum of 3 years in a quota-carrying or customer-facing revenue position (SDR, AE, SE, or CSM).

• At least 5 years of overall experience in enablement, onboarding, or ownership of revenue programs.

• Proven track record of designing or managing onboarding programs independently or with minimal support.

• Experience utilizing data to link onboarding programs with ramp speed, quota achievement, or retention rates.

• Proficient in Salesforce and Gong (or similar tools) for analyzing representative performance.

• Exceptional written and verbal communication skills.

• Capable of independently managing all onboarding-related communications.

• Demonstrated ability to manage a program from start to finish without a team, with verifiable results from personal execution and cross-functional influence.

• Experience in IaaS, cloud infrastructure, or developer-centric products is a plus.

• Knowledge of CPU cloud (compute, networking, storage) is advantageous.

• Previous experience in a high-growth startup scaling a sales team (Series B+) is beneficial.

• Familiarity with applying AI tools or AI-enabled workflows in learning, coaching, or performance support is a plus.

• Experience as the sole owner of a function or program is an advantage.

• Must reside in the United States.

• Must be legally permitted to work in the United States.

🏝️ Benefits

• 100% company-covered insurance premiums for employee medical, dental, and vision coverage.

• 401(k) plan with a 100% match up to 4%, including immediate vesting.

• Annual Professional Development Reimbursement of $2,500.

• 11 Holidays, Paid Time Off Accrual, and Rollover Plan.

• Increased PTO at the 3-year and 10-year anniversaries.

• Paid sabbatical of one month every 5 years.

• Anniversary Bonus each year.

• $500 stipend for remote office setup in the first year, plus $400 each subsequent year.

• Internet reimbursement of up to $75 each month.

• Gym membership reimbursement of up to $50 per month.

• Company-paid Wellable subscription.