Senior Manager, Medicaid Product

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Assist the Medicaid Value-Added Benefits Team in designing, building, and managing benefits within the Salesforce-Based Health Innovation Platform.

• Oversee and coordinate the planning, development, reporting, and implementation of both new and existing Value-Added Benefits.

• Serve as a liaison between IT and the business segment to accurately document business requirements.

• Ensure that the scope of work aligns with business objectives and that deliverables and deadlines are consistently met.

• Manage the intake, review, and execution of initiatives aimed at product improvement and development.

• Collaborate with DDAT to maintain and enhance the product backlog.

• Facilitate sprint planning, backlog refinement sessions, and retrospective meetings.

• Convert customer, colleague, and business needs into feature initiatives while tracking enterprise ROI.

• Develop, monitor, and manage financial and performance metrics.

• Create and maintain the product portfolio catalog, performance data, dashboards, and reports.

• Lead data analysts in delivering automated solutions for vendor information exchange.

• Monitor and analyze issue management related to the HIP platform and its vendors.

• Direct the development and implementation of new product initiatives and enhancements.

• Manage vendor relationships, including performance and risk issues, contract management, and vendor activities.

• Conduct vendor performance reviews and ensure that action plans are established and executed.

⛳️ Requirements

• Minimum of 7 years of experience in the healthcare or health insurance sector.

• At least 2 years of experience in Product Development, Product Management, or Operations.

• Proven experience in leading change management efforts.

• Experience in directing cross-functional project management initiatives.

• Knowledge of vendor management practices.

• Proficient in execution and delivery processes, including planning, deployment, and support.

• Strong understanding of technology and its application to address business challenges and provide technical solutions.

• Exceptional communication and presentation abilities.

• Bachelor’s degree preferred, along with specialized training or relevant professional qualifications.

🏝️ Benefits

• CVS Health bonus, commission, or short-term incentive program.

• Eligibility for awards in the company’s equity award program.

• Comprehensive medical coverage.

• Dental coverage options.

• Vision coverage available.

• Paid time off benefits.

• Retirement savings opportunities.

• Access to wellness programs.

• Additional resources supporting physical, emotional, and financial well-being.