Senior Manager, Learning and Development – Optimization & Continuous Improvement – Learning Technology

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Conduct Optimization Needs Assessments for Designated Functions

• Collaborate with L&D, HR, and business leaders to evaluate optimization requirements within the supported teams.

• Integrate qualitative and quantitative data to pinpoint gaps, root causes, and opportunities, and convert findings into prioritized, impactful recommendations that shape L&D roadmaps and ongoing improvement efforts.

• Implement Learning Optimization Initiatives

• Propel the execution of learning optimization strategies that align with the overarching L&D vision.

• Manage initiatives as organized projects—defining scope, success criteria, timelines, and milestones—while uncovering opportunities to enhance learner engagement, content effectiveness, and program scalability.

• Foster Program Evaluation & Continuous Improvement Capability

• Guide and support the establishment of continuous improvement practices throughout the L&D team by overseeing evaluations of program effectiveness utilizing participation data, learner feedback, and business performance metrics.

• Strengthen team capability in recognizing trends, performing root cause analysis, and executing iterative enhancements to boost relevance, learner experience, adoption, and measurable outcomes over time.

• Drive Program Delivery Excellence & Develop Project Management Capability

• Oversee comprehensive project management from design, development, deployment, to facilitation, while enhancing team capability in project management disciplines.

• Establish and exemplify best practices including thorough project planning, timeline and dependency management, risk mitigation, and stakeholder communication.

• Mentor and assist L&D team members in adopting consistent tools, frameworks, and operational rhythms to ensure high-quality, timely delivery and sustained operational excellence.

• Analyze Learning Data & Deliver Insights

• Gather, analyze, and interpret learning metrics (engagement, completion, satisfaction, application, and impact).

• Convert data into actionable insights, identify optimization opportunities, and offer regular, data-informed recommendations to L&D and business leadership.

• Assist with Learning Technology Optimization

• Collaborate with LMS administrators and vendors to improve system functionality, user experience, and content accuracy.

• Track usage trends, identify system-related challenges, and promote continuous enhancements to boost the adoption and effectiveness of learning technologies.

• Serve as a Senior Learning Partner

• Act as a trusted advisor to designated business areas, aligning learning solutions with evolving skill, performance, and engagement needs while fostering a culture of continuous learning and improvement.

• Mentor & Exemplify Best Practices

• Provide guidance and informal mentorship to junior team members.

• Advocate for best practices in project management, continuous improvement, facilitation, and stakeholder engagement to elevate overall team capability.

⛳️ Requirements

• Bachelor’s degree or Master’s degree preferred. Equivalent experience in Learning Optimization and Solution Design may be accepted in lieu of an advanced degree.

• Over 7 years of experience in learning and development, instructional design, or learning and development program optimization.

• More than 3 years of experience leading projects and mentoring others.

• Extensive experience managing medium- to large-scale learning initiatives from inception through implementation, utilizing project management tools and structured methodologies.

• Strong business acumen with the capacity to align learning solutions with operational priorities and articulate impact in measurable business terms.

• Profound understanding of adult learning principles and instructional design methodologies, with the ability to guide team members in their effective application.

• Experience utilizing data and analytics to assess learning effectiveness and recommend optimization improvements.

• Ability to consult with senior leaders and functional partners to identify capability gaps and translate business needs into practical learning solutions.

• Excellent stakeholder management skills with the ability to influence across various departments and levels.

• Comfortable balancing strategic direction with hands-on involvement in a fast-paced, evolving environment.

• Willingness to travel as necessary.

🏝️ Benefits

• Bonuses