Senior Manager, HR Operations

This is a fully remote position, open to applicants in Florida, +4 more states.

📋 Description

• Accountable for the automation and improvement of the HR service delivery model across various HR functions.

• Design and implement internal communication strategies that align with company-wide business objectives, culture, and change management initiatives.

• Supervise all phases of projects, including scope definition, milestone setting, resource distribution, and effective stakeholder management to ensure successful completion.

• Oversee internal communication channels (intranet, email, video, newsletters) to guarantee consistent messaging.

• Serve as a vital partner to business leaders, offering guidance on communication strategy and project updates.

• Establish Key Performance Indicators (KPIs) to evaluate project success and communication efficiency.

• Inspire, motivate, and mentor team members while promoting a collaborative environment.

⛳️ Requirements

• Over 10 years of experience in HR Operations or a related functional role.

• Excellent verbal and written communication skills for content creation and organizational communication across all levels.

• Capable of thriving in fast-paced, dynamic environments while rapidly acquiring comprehensive organizational knowledge and managing multiple, time-sensitive workstreams.

• Demonstrates accountability, proactivity, and an ownership mindset; actively engages with the business to understand and drive results.

• Proven experience with project management tools and methodologies to ensure project completion.

• Ability to distill complex data into clear, compelling messages.

• Familiarity and comfort with data and reporting, utilizing AI tools (ChatGPT, CoPilot, Claude), Excel, navigating HRIS systems (Workday), and survey tools are preferred.

• Skilled in identifying potential project obstacles and formulating contingency plans.

• Experienced in navigating diverse perspectives across teams, levels, departments, and leaders, tailoring communications to meet the specific needs of each group.

• Experienced in interacting with senior management or executive levels on matters involving multiple functional areas, divisions, and/or customers.

• Required to change the thinking of, or gain acceptance from others in sensitive situations, while maintaining relationships.

• Upholds the highest standards of confidentiality and integrity when managing sensitive information.

🏝️ Benefits

• 401k savings & company match.

• Paid time off.

• Paid holidays.

• Maternity leave.

• Parental leave.

• Military leave.

• Other leaves of absence.

• Health, dental, and vision benefits.

• Health savings accounts.

• Flexible spending accounts.

• Life & disability benefits.

• Identity theft protection.

• Pet insurance.