Senior Manager – Business Technology, Sales & Partners

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the primary leader for Business Technology within Sales and Partner organizations.

• Collaborate with Sales, Revenue Operations, and Partner stakeholders to create technology roadmaps that align with business objectives.

• Offer technology insights, solution alternatives, effort estimations, and delivery trade-offs to assist in business decision-making.

• Manage the delivery roadmap and execution for Sales technology platforms, including Salesforce CRM, CPQ, Service Cloud, Partner Portal, and their associated integrations.

• Oversee prioritization, release planning, capacity management, and delivery across the Sales Systems portfolio.

• Ensure scalability, security, performance, and operational excellence of the platform while minimizing technical debt.

• Lead a cross-functional team comprising Product Managers, Business Systems Analysts, Developers, Administrators, and QA professionals.

• Enhance team capabilities, define clear ownership, and cultivate a high-performing, customer-centric culture.

• Ensure solutions are in line with enterprise architecture, security, integration, and data governance standards.

• Promote platform reliability through effective management of incidents, problems, and changes.

⛳️ Requirements

• A Bachelor's degree in Computer Science, Information Systems, Business, or a related discipline.

• Over 10 years of experience in leading Enterprise Business Applications or Business Technology teams.

• More than 5 years of experience managing Salesforce-based platforms and enterprise CRM solutions.

• Experience in leading cross-functional delivery teams within Agile frameworks.

• Comprehensive knowledge of Sales, CRM, CPQ, Partner Management, Customer Experience, and Quote-to-Cash processes.

• Exceptional stakeholder management, communication, and leadership abilities.

• An MBA or Master's degree is preferred.

• Possession of Salesforce certifications.

• Familiarity with Salesforce Sales Cloud, CPQ, Service Cloud, Experience Cloud/Partner Portal, and AI functionalities like Salesforce Agentforce.

🏝️ Benefits

• Bonus or commission opportunities.

• Medical coverage.

• Retirement plans.

• Financial benefits.

• Wellness programs.

• Paid time off.

• Employee discounts.