Senior Manager, Business Development – North America

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the adoption of AI-driven sales development best practices within the BDR organization.

• Utilize AI tools to enhance prospect research, account prioritization, large-scale personalization, and outreach efficiency.

• Collaborate with RevOps and GTM Systems teams to assess and implement new AI technologies that boost team productivity and pipeline growth.

• Oversee the development of the BDR operating model, focusing on AI-enabled prospecting, automation strategies, workforce efficiency, and future talent development.

• Manage a team of 6–15 BDRs responsible for both outbound and inbound activities across North America.

• Cultivate a coaching-oriented environment through structured one-on-ones, call reviews, skills training, and career advancement planning.

• Recruit, onboard, and ramp up new BDRs to achieve full productivity within 60–90 days.

• Develop personalized growth plans and clear promotion opportunities for high achievers.

• Promote a dynamic, inclusive team culture based on accountability and continuous improvement.

• Take responsibility for the team's pipeline contribution goals, including qualified meetings, SAOs, and pipeline dollar value.

• Drive outbound prospecting efforts (cold outreach, sequences, LinkedIn) and manage inbound follow-up across the NA territory.

• Track and enhance key funnel metrics: activity rates, conversion rates, average response times, and pipeline aging.

• Work with Revenue Operations to ensure accurate forecasting, maintain CRM cleanliness, and provide actionable reporting.

• Hold the team accountable for daily, weekly, and monthly activity and outcome targets.

• Collaborate with Marketing on campaign alignment, messaging, ICP targeting, and adherence to inbound SLAs.

• Partner closely with Account Executives and Sales leadership to facilitate smooth BDR-to-AE transitions and feedback loops.

• Work with Enablement to create and refine playbooks, sequences, objection handling frameworks, and new product messaging.

• Supply market and competitive insights to Product Marketing and GTM leadership.

• Assist with territory planning, segmentation strategies, and headcount modeling.

⛳️ Requirements

• 3–6+ years of BDR/SDR experience in a B2B SaaS setting, including a minimum of 1–2 years in a leadership or management role.

• Collaborate with Sales Leadership and Revenue Operations to reengineer workflows centered around AI and automation.

• Act as a strategic advisor to executive leadership regarding the future of prospecting and pipeline development.

• Proven history of meeting or surpassing pipeline generation targets as either an individual contributor or manager.

• Strong coaching abilities with the capacity to provide direct, constructive feedback and nurture early-career professionals.

• Proficient in modern sales technology stack: Salesforce (or equivalent CRM), Outreach or Salesloft, LinkedIn Sales Navigator, and intent data tools (e.g., Bombora).

• Data-driven approach—comfortable generating reports, identifying trends, and leveraging insights for decision-making.

• Excellent written and verbal communication skills with a keen attention to detail.

🏝️ Benefits

• Health Insurance

• Dental Insurance

• Vision Insurance

• Short & Long Term Disability

• Life Insurance

• HSA/FSA

• Remote Work Environment

• Flexible Time Off

• Paid Company Holidays

• Parental Leave

• Variable Bonus Plan dependent on your role

• Stock grant opportunities dependent on your role

• 401(k) with Company Match