Senior Manager, AI Product Owner, GTM Applications

This is a fully remote position, open to applicants in California.

📋 Description

• Take ownership of the AI product roadmap for the GTM apps team, ensuring alignment with business OKRs and AI strategy.

• Discover AI opportunities within Lead-to-Cash and customer success processes through the facilitation of business workshops, ideation sessions, and executive meetings.

• Define, prioritize, and refine the backlog for agentic workflows, including autonomous agents, AI-assisted workflows, and LLM integrations across Sales, Marketing, and Customer Success platforms.

• Convert business requirements into well-defined epics, user stories, and acceptance criteria for the engineering team.

• Make informed Build Vs Buy decisions regarding Agentic capabilities within a complex application environment.

• Collaborate with business stakeholders to establish and monitor AI-specific KPIs, such as model accuracy, agent task completion rate, hallucination rate, business ROI, data privacy compliance, fairness reviews, and responsible use policies.

• Design and promote prompt engineering standards and context-window optimization strategies across GTM features.

• Work alongside Data and Analytics teams to ensure GTM data is AI-ready: clean, structured, and governed for access.

• Advocate for AI-first product thinking and drive AI adoption metrics throughout the GTM IT organization.

• Integrate Agentic AI and LLM-powered tools as a fundamental aspect of your practice.

• Stay updated with rapidly advancing AI/ML technologies and apply them effectively within GTM systems.

• Promote automation-first thinking — if a task can be agentic, ensure it is.

⛳️ Requirements

• Bachelor's degree in Business, Computer Science, Information Systems, or a related field.

• Over 8 years of product management experience, including at least 2 years in enterprise SaaS or GTM technology with an emphasis on AI.

• Demonstrated success in delivering AI or automation products from inception to completion.

• Strong grasp of GTM business processes such as Lead-to-Cash, CPQ, CRM, and Marketing Automation.

• Hands-on experience with Agentic AI, LLMs, or AI workflow platforms.

• Familiarity with RAG architecture, prompt engineering patterns, and LLM API capabilities (OpenAI, Anthropic, AWS Bedrock, SaaS Agents).

• Experience in Agile/Scrum environments working with cross-functional engineering teams.

• Ability to operate effectively in uncertain conditions, as AI features are probabilistic rather than deterministic.

🏝️ Benefits

• Leading market compensation and equity awards.

• Comprehensive programs for physical and mental wellness.

• Competitive vacation and holiday time to recharge.

• Paid parental and adoption leave.

• Opportunities for professional development for all employees, regardless of level or role.

• Employee networks, neighborhood groups, and volunteer opportunities to foster connections.

• A vibrant office culture featuring world-class amenities.

• Great Place to Work Certified™ globally.