Senior Manager, Advisory & Planning, Private Client

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee, mentor, and nurture various Wealth Advisory Practices catering to Empower Private Client.

• Set clear expectations for performance, culture, communication, and client experience.

• Conduct performance management through regular check-ins, call evaluations, performance assessments, coaching, and compensation recommendations.

• Ensure practices are accountable for client retention, asset consolidation, client satisfaction, and relationship enhancement.

• Assist with client onboarding and acquisition initiatives.

• Cultivate high-performing teams through advisor training, education, and leadership development.

• Identify opportunities to improve the Private Client experience and collaborate with other teams to enhance results and service delivery.

• Create and refine reporting, metrics, and insights to ensure visibility, accountability, decision-making, and performance.

• Collaborate with internal stakeholders to design advisor training and set standards for client communication and education.

• Guarantee effective staffing, practice coverage, and continuity.

• Transform strategic priorities into actionable plans and drive their execution.

• Recruit and select talent that aligns with the organizational culture and Private Client service standards.

• Monitor performance metrics related to practice effectiveness, client retention, asset consolidation, client satisfaction, and advisor performance.

• Work alongside leadership and cross-functional stakeholders on operational and strategic initiatives to support the growth and effectiveness of Empower Private Client.

⛳️ Requirements

• Bachelor's degree or significant industry experience.

• 7+ years of experience in financial services relationship management, leading high-net-worth or private wealth advisory teams.

• Proven experience in leading and developing senior career professionals.

• Required FINRA Series 7, 66, 63, 65, and Series 24 registrations.

• FINRA Fingerprinting is mandatory.

• In-depth and up-to-date knowledge of investment products and services pertinent to high-net-worth clients.

• Demonstrated expertise in relationship management and client experience within the financial services sector.

• Ability to assess, compare, and clearly communicate the advantages and suitability of investment options and solutions.

• Comprehensive understanding of retail investment services, encompassing front-office operations, client suitability, product personalization, maintenance, client experience, and retention.

• Familiarity with investment advisory client operations, including account setup, ACATS transfers, IRA distributions, and associated servicing activities.

• Strong leadership and team development capabilities with a track record of building high-performing teams.

• Sound judgment and decision-making skills grounded in quantitative data and qualitative insights.

• Excellent operational, organizational, and follow-through abilities, capable of managing complexity and driving execution.

• Capacity to operate effectively at both strategic and tactical levels, translating strategy into actionable steps.

• Outstanding verbal and written communication skills.

• Applicants must be eligible to work for any employer in the U.S.; employment visa sponsorship is not available.

• CFP® certification is preferred.

• Experience managing multiple advisory practices, teams, or cohorts within a complex financial services environment is preferred.

• Familiarity with using data, reporting, and performance metrics to enhance advisor effectiveness, client retention, asset consolidation, and client satisfaction is preferred.

🏝️ Benefits

• Medical, dental, vision, and life insurance.

• Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup.

• Tuition reimbursement up to $5,250/year.

• Business-casual environment that allows for jeans.

• Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year.

• Paid volunteer time — 16 hours per calendar year.

• Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA).

• Business Resource Groups (BRGs) – facilitating inclusion and collaboration within our business and throughout the communities where we live, work, and play.

• Opportunity for a bonus program for non-sales positions.

• Reliable high-speed internet with a wired connection required for remote work.

• Necessary computer equipment will be provided.