Senior Mainframe Systems Programmer – CICS

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver exceptional software support and services to Ensono's mainframe clients regarding CICS.

• Process customer service orders for mainframe z/OS clients related to CICS TS and associated OEM software products.

• Serve as the primary support for issues reported concerning CICS TS and related OEM software products.

• Provide support around the clock, 24 x 7 x 365, across various time zones.

• Efficiently install OEM software products following best practices and Ensono guidelines.

• Collaborate with other functional teams to prepare customer partitions for operating system upgrades.

• Assist with customer migration services and transitions for new clients involving CICS TS and related OEM software products.

• Support the project manager during the migration of newly acquired customers, addressing technical challenges and ensuring timelines are met.

• Execute tasks linked to customer disaster recovery plans in coordination with Disaster Recovery Services.

• Oversee schedules and resources to ensure timely implementations.

• Adhere to ITSM change control procedures.

• Apply vendor product-specific fixes as necessary.

• Upgrade, maintain, enhance, or provide new options for relevant z/OS products within customer environments.

⛳️ Requirements

• Bachelor's degree required or equivalent work experience.

• Over 5 years of experience on the zSeries (mainframe) platform, including hands-on technical expertise with installation and maintenance of products related to CICS TS and OEM product support.

• Comprehensive working knowledge of the functionalities and applications of CICS TS, including installation and customization of CICS TS and related OEM products.

• In-depth familiarity and experience with IBM’s SMP/E.

• Strong analytical skills and a solid understanding of CICS TS concepts, configuration, and customization.

• Extensive working knowledge of products used to monitor the performance of CICS TS regions.

• Self-driven and capable of working independently.

• Proficient in multitasking and performing under tight deadlines and high-pressure scenarios.

• Exceptional written, verbal, and presentation communication skills.

• Ability to function effectively both as a team member and independently.

• Shift: 8 AM to 5 PM local time.

• Availability for on-call duties, overtime, and scheduled weekend work is required.

🏝️ Benefits

• Unlimited Paid Days Off.

• Three health plan options available.

• 401k with company matching contributions.

• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts.

• Family Forming Benefits, including fertility coverage and adoption/surrogacy reimbursement.

• Paid parental leave for childbearing and paternal responsibilities.

• Education Reimbursement, Student Loan Assistance, or 529 College Funding options.

• Sabbatical leave opportunities.

• Wellness program initiatives.

• Flexible work schedule options.

• Annual bonus plan based on company and individual performance, subject to eligibility.

• Equity grant through the Associate Equity Appreciation Program, contingent on eligibility.

• Option for remote work from home or Ensono offices when not scheduled to be on a client site.