Manager, Documentation Engineering

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead the execution, development, and prioritization of the Docs Engineering team while actively participating in technical writing and engineering tasks.

• Take ownership of the reliability, availability, performance, and technical advancement of the ClickHouse documentation website.

• Conduct research, develop, and compose technical documentation through source-code analysis, experimentation, testing, and collaboration with Engineering and Product teams.

• Define and implement the documentation strategy alongside Engineering, Product, Product Marketing, Learning, Support, Growth, and the open-source community.

• Enhance docs-as-code contribution workflows for both internal and external contributors.

• Review documentation pull requests, triage issues, assist contributors, and author or significantly improve high-impact content.

• Develop and maintain the documentation-site infrastructure, publishing systems, automation, CI workflows, monitoring, and quality checks.

• Establish organization-wide workflows, safeguards, and quality standards for documentation that is generated or maintained with AI agents.

• Translate cross-functional needs into practical documentation processes, mentor authors, and resolve competing priorities.

• Ensure that documentation is accurate, comprehensive, discoverable, and aligned with product development.

• Utilize documentation to promote product adoption and growth, assisting users in discovering ClickHouse, getting started swiftly, and converting into active users.

⛳️ Requirements

• Previous experience in managing and developing a technical team.

• Hands-on leadership in people management, technical writing, software engineering, process design, and daily execution.

• Excellent technical writing skills and experience in independently creating documentation for complex software products.

• Ability to investigate functionality, read and comprehend source code, validate product behavior, and convert findings into clear, accurate documentation for developers.

• Experience in building, maintaining, and operating production websites.

• Strong understanding of reliability, availability, performance, monitoring, and operational best practices.

• Significant experience with documentation-as-code workflows and modern software development practices.

• Familiarity with Astro, TypeScript/JavaScript, GitHub Actions, pull-request workflows, and CI pipelines.

• Experience in designing or operating content quality systems, automation, and contributor workflows at scale.

• Experience working productively with coding agents and a thoughtful perspective on applying AI to documentation.

• Outstanding cross-functional communication skills and the ability to extract requirements, influence technical and product partners, set clear standards, and make progress in uncertain situations.

• Comfort in a fast-paced, high-expectation environment.

• Experience with ClickHouse or similar database technologies is a plus.

• Experience contributing to or maintaining an open-source project is a plus.

🏝️ Benefits

• Employer contributions towards your healthcare.

• Equity in the company; every new team member receives stock options.

• Flexible time off in the US.

• Generous entitlement in other countries.

• USD$500 home office setup for remote employees.

• Opportunities to engage with colleagues at company-wide offsite events.