Senior Loss Prevention Specialist

This is a fully remote position, open to applicants in Arizona, +5 more states.

📋 Description

• Uphold rigorous standards of due diligence for client transactions involving tax offices engaged in the tax products program.

• Assess tax return data from incoming applications to ensure compliance with risk standards.

• Investigate suspicious activities and identify fraud indicators.

• Validate necessary documentation.

• Suggest and perform audits.

• Keep thorough records of findings.

• Conduct daily monitoring and analysis of reporting, transactions, and account activity to uncover suspicious behavior and fraud patterns.

• Execute daily due diligence and compliance reviews by validating documentation and following established standards and procedures.

• Examine suspicious activities, unusual account behaviors, and potential fraud signals to aid in risk mitigation.

• Carry out office and operational audits to evaluate adherence to enrollment, financial, and program requirements.

• Analyze audit outcomes and compliance trends to pinpoint risks and opportunities for process enhancement.

• Identify and escalate suspected fraud and compliance matters.

• Collaborate with teams across the tax division and oversight groups.

• Engage with oversight groups, committees, business risk, and BSA/AML operations teams.

• Monitor and track remediation activities to ensure timely resolution of issues within established SLAs and timeframes.

• Maintain comprehensive records of audits, investigations, findings, and corrective measures in line with documentation and retention standards.

• Review audit results, identify risk indicators, and document recommendations for corrective actions and process improvements.

• Enhance processes to stay ahead of customer demands and evolving industry compliance requirements.

• Perform additional duties as assigned.

⛳️ Requirements

• High School Diploma or equivalent.

• Generally requires a minimum of five years of relevant experience.

• Experience in a compliance-related industry.

• Knowledge of tax or tax preparation experience to effectively review tax data.

• Detail-oriented, customer service-focused, and adept at working in a fast-paced environment.

• Highly motivated and results-oriented.

• Essential ability to multitask and maintain organization.

• Exceptional communication skills.

• Capability to perform well under pressure to achieve sales goals and meet deadlines.

• Experience with LexisNexis, IDology, or similar platforms.

• Proficient in Microsoft Excel and other reporting tools.

• Strong written and verbal communication, organizational, and time management skills.

• Detail-oriented with an emphasis on accuracy and quality.

• Familiarity with fraud prevention, due diligence, KYC (Know Your Customer), and compliance review processes.

• Strong investigative abilities with a focus on detail and risk assessment skills.

• Proficient in pattern recognition and capable of interpreting PowerBI reports and Microsoft tools.

🏝️ Benefits

• Annual performance-based incentive opportunity.

• Health insurance.

• 401(k) retirement benefits.

• Life insurance.

• Disability benefits.

• Paid time off.

• Comprehensive benefits package for eligible employees.

• Reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.