Senior Liability Claims Adjuster – General Liability

This is a fully remote position, open to applicants in Colorado, +1 more state.

📋 Description

• Conduct thorough investigations, evaluations, negotiations, and resolutions for General Liability claims independently.

• Assess liability, damages, coverage, and exposure to formulate strategies for claim resolution.

• Set and manage reserves within authorized levels, providing timely recommendations for reserves.

• Oversee and manage litigated claims in collaboration with defense counsel, vendors, and external partners.

• Maintain proactive communication with clients, claimants, attorneys, and other stakeholders throughout the claims process.

• Negotiate settlements and claim resolutions in line with authority and corporate claim standards.

• Ensure accurate documentation of claims, reporting, and diary management.

• Provide outstanding customer service to foster positive client outcomes and long-term relationships.

• Adhere to company standards, client requirements, applicable laws, and specific client handling instructions.

• Play a role in client retention and enhancing CCMSI's service reputation.

⛳️ Requirements

• A minimum of 5 years of experience in handling General Liability and/or Multi-Line Property & Casualty claims.

• Proven track record of independently managing moderate to complex General Liability claims.

• Experience in litigation management, including direct involvement with litigated claim files.

• Strong background in premises liability and bodily injury claims.

• Ability to investigate, evaluate, negotiate, and resolve claims with minimal oversight.

• Exceptional verbal and written communication skills.

• Strong analytical, organizational, and negotiation abilities.

• Valid adjuster license where necessary; a New York license is preferred.

• Proficient in Microsoft Office applications.

• Experience in managing claims involving entertainment, recreation, hospitality, health clubs, retail, or other customer-facing sectors.

• Bachelor's Degree required.

• Experience working on multi-jurisdictional claims.

• Experience in presenting claim reviews or conducting client-facing claim consultations.

• Bilingual proficiency in Spanish is highly valued but not mandatory.

• Previous experience with Third Party Administrators (TPA) is advantageous.

• Eligibility to work without visa sponsorship, as CCMSI does not provide such sponsorship.

🏝️ Benefits

• 4 weeks of paid time off that accrues throughout the year according to company policy.

• 10 paid holidays in the first year.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Disability insurance.

• 401(k) plan.

• Employee Stock Ownership Plan (ESOP).

• Opportunities for internal training and career advancement.

• A supportive, team-oriented work environment.

• Potential eligibility for bonuses or additional forms of compensation.