Catastrophe Claims Adjuster – Auto Physical Damage

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Oversee intricate insurance claims within a designated area.

• Operate autonomously and arrange appointments for vehicle evaluations.

• Travel extensively across the assigned territory.

• Conduct investigations related to coverage for incidents involving fire, theft, false pretenses, and decisions regarding floor-planned units.

• Generate precise damage assessments utilizing computerized estimating systems such as Mitchell Connect.

• Direct subrogation inquiries, salvage disposal, and fraud investigations.

• Execute loss prevention assessments.

• Facilitate training sessions for dealers.

• Be available on-call for emergencies and storm-related losses.

• Travel overnight and remain away from home for extended durations during disaster situations.

• Cover a multi-state area, primarily focusing on Kentucky, Tennessee, and Indiana.

• Deploy nationally to sites affected by catastrophic losses during peak storm seasons.

• Address dealer inventory losses and physical damage claims at dealerships, Ford assembly plants, and holding yards.

• Opportunity for advancement into field, central office management, or staff roles.

⛳️ Requirements

• High School Diploma or GED required.

• A minimum of two years' experience in claims adjusting and estimating.

• At least one year of experience with computerized estimating systems such as Mitchell Connect or CCC One.

• Familiarity with vehicle repair processes and procedures.

• Minimum one year of experience with Microsoft Office and proficient computer skills.

• Adjuster license in home state or designated home state, or willingness to test within the first 90 days.

• Capability to travel 50–70% overnight, often on short notice, including extended periods during catastrophic events.

• Applicants must be legally authorized to work in the United States.

• Experience in catastrophe loss adjusting and travel with a major retail insurance carrier is a plus.

• One or more state insurance adjuster and/or appraiser licenses is an advantage.

• I-CAR Gold or Platinum Certifications are beneficial.

• Bilingual proficiency in English and Spanish is a plus.

• Bachelor's or master's degree is preferred.

• Over 3 years of claims adjusting and estimating experience is an advantage.

🏝️ Benefits

• Immediate medical, dental, vision, and prescription drug coverage.

• Flexible family care days.

• Paid parental leave.

• New parent ramp-up programs.

• Subsidized backup childcare.

• Family building benefits, including reimbursement for adoption and surrogacy expenses.

• Coverage for fertility treatments.

• Employee vehicle discount program for employees and their family members.

• Management leases available.

• Tuition assistance offered.

• Established and active employee resource groups.

• Paid time off for individual and team community service.

• Generous schedule of paid holidays, including the week between Christmas and New Year’s Day.

• Paid time off is provided.

• Option to purchase additional vacation time.

• Opportunities for career development.