Senior Liability Adjuster

This is a fully remote position, open to applicants in South Carolina.

📋 Description

• Conduct independent investigations, evaluations, negotiations, and resolutions of complex commercial auto liability claims from initial assignment through to final resolution.

• Perform coverage, liability, causation, damages, and exposure investigations utilizing reports, medical documentation, accident reconstruction, telematics, dash-camera footage, GPS/ELD data, and other evidence.

• Oversee high-exposure and large-loss claims, identify severity indicators, escalate claims as necessary, and formulate action plans.

• Assess bodily injury damages and establish, evaluate, and modify loss and expense reserves.

• Negotiate settlements and seek subrogation, contribution, indemnification, and other recovery opportunities.

• Manage litigated claims and develop defense counsel strategies, including budgets, discovery, depositions, expert involvement, mediation, settlement conferences, and trial preparation.

• Coordinate Rapid Response, SIU, accident reconstruction, independent medical evaluations, investigators, experts, and specialized resources.

• Engage in large-loss reviews, severity roundtables, reserve evaluations, mediations, and discussions on claim strategies.

• Act as a senior technical resource, mentor, and escalation point for less-experienced adjusters.

• Support Claims leadership in file reviews, training, quality initiatives, process improvements, and tracking emerging claim trends.

• Ensure proactive communication, thorough documentation, regulatory compliance, and a strong customer focus.

• Manage a complex claim inventory while meeting expectations for quality, productivity, customer service, cycle time, reserve accuracy, financial stewardship, and claim outcomes.

⛳️ Requirements

• Minimum of 5 years of experience in commercial auto liability claims.

• Extensive experience in independently managing bodily injury, attorney-represented, litigated, complex, large-loss, and high-severity claims from investigation through to resolution.

• Preferred college education or an equivalent combination of education and relevant claims experience.

• Active Adjuster’s License and the ability to obtain and maintain all required state licenses.

• Advanced understanding of commercial auto claims, coverage analysis, liability investigation, negligence principles, damages assessment, reserving, settlement negotiation, litigation management, commercial trucking operations, motor carrier exposures, and relevant state and federal regulations.

• Experience in managing large-loss and high-exposure claims.

• Strong capabilities in evaluating bodily injury.

• Proficient in litigation, negotiation, and vendor-management.

• Experience with complex commercial trucking exposures, including large deductibles and Independent Owner-Operators.

• Ability to utilize telematics, dash-camera footage, GPS/ELD information, crash data, and other evidence effectively.

• Excellent skills in reserving, analytical thinking, critical thinking, problem-solving, and independent decision-making.

• Strong senior-level communication, organizational, and leadership skills.

• Capability to manage multiple complex claims, competing priorities, and tight deadlines.

• Ability to serve as a technical resource and mentor to less-experienced claims professionals.

• Proficiency in Google Workspace, Adobe Acrobat, and claims management technology.

• Experience with Snapsheet or similar platforms is preferred.

• Must have legal authorization to work in the United States for any employer.

• Note: HDVI does not sponsor employment visas.

🏝️ Benefits

• Competitive salary along with an appealing bonus program.

• Unlimited PTO with 11 paid holidays each year.

• Comprehensive Medical, Dental, Vision, Short/Long Term Disability, Basic Life, and AD&D coverage.

• Flexible Spending Account (FSA) / Health Savings Account (HSA) programs.

• 401(k) retirement plan that includes a company match contribution.

• Inclusive Parental Leave policy.

• Standing meeting-free Wednesdays for concentrated work.

• Birthday meal reimbursement.

• Remote-friendly work environment with occasional in-person team offsite meetings.