Senior Leave & Disability Specialist

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Act as the North America expert on leave of absence, disability, and workplace accommodation programs.

• Supervise FMLA, ADA/ADAAA, STD, LTD, Paid Family & Medical Leave, USERRA, Canadian statutory leave programs, and company-sponsored leave policies in both the U.S. and Canada.

• Lead the administration of intricate leave, disability, and accommodation cases.

• Oversee interactive accommodation processes, return-to-work strategies, transitional work arrangements, benefit continuation, payroll effects, and disability transitions.

• Collaborate with HR/P&C, Legal, Payroll, managers, and employees on leave management, accommodations, intermittent leave, leave exhaustion, and compliance issues.

• Manage third-party leave and disability administrators while monitoring service delivery, vendor performance, case quality, and employee experiences.

• Resolve escalated and complex cases effectively.

• Ensure adherence to federal, state, provincial, and local regulations.

• Keep track of legislative changes, advise on policy improvements, support audits, and maintain documentation and record retention.

• Act as a Tier II escalation resource for Health & Welfare benefits administration.

• Analyze operational metrics, compliance trends, vendor performance, and employee feedback.

• Propose and implement improvements to processes, policies, technology, training, and programs.

⛳️ Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related discipline.

• Over 7 years of progressive experience in managing leave of absence, disability, accommodation, and employee benefits programs.

• In-depth knowledge of U.S. leave and disability laws, including FMLA, ADA/ADAAA, USERRA, and state-specific leave programs.

• Familiarity with Canadian statutory and provincial leave regulations.

• Proven experience administering leave, disability, and accommodation programs across the United States and Canada.

• Experience in managing third-party leave and disability vendors.

• Thorough understanding of Health & Welfare benefit programs, benefits administration practices, and relevant employee benefits regulations.

• Ability to collaborate with HR/P&C, Legal, Payroll, and business leaders on complex employee relations, leave, and accommodation issues.

• Maintain strict confidentiality when dealing with employee matters.

• Strong analytical, organizational, and problem-solving capabilities.

• Experience with HRIS and leave administration systems, particularly Workday.

• Familiarity with reporting and data analytics.

• Professional certifications such as CEBS, SHRM-CP/SCP, PHR/SPHR, and multinational/global experience are preferred.

🏝️ Benefits

• Employees may be eligible to participate in Company employee benefit programs.

• Health & Welfare benefits programs.

• Continuation of benefits during leaves of absence.

• Employee-focused support for leave, disability, and workplace accommodations.

• Commitments to diversity, belonging, recognition, and inclusion.

• Initiatives focused on sustainability, access, and social impact.