Senior Learning Design Professional

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Leverage instructional design, cognitive psychology, and adult learning theories to identify solutions for knowledge or performance gaps.

• Analyze, structure, and create content along with learning solutions.

• Develop storyboards, scripts, performance support materials, mobile learning, and user manuals.

• Evaluate learning needs and collaborate with subject matter experts to develop course content.

• Formulate learning objectives and coordinate performance assessments.

• Ensure that course materials are up-to-date and pertinent.

• Monitor and assess the effectiveness of training programs utilizing learner satisfaction, proficiency testing, and job performance improvement metrics.

• Offer instruction and support to Facilitators.

• Utilize social media and collaborative tools to enhance the learning experience.

• Plan, structure, and create training curricula, materials, job performance aids, and programs.

• Conduct client needs assessments to evaluate the necessity and relevance of learning solutions.

• Influence the strategic direction of the department.

• Determine the technical approaches for project components and objectives.

• Work independently on moderately complex to highly complex assignments.

⛳️ Requirements

• Bachelor's degree in Business Administration, Learning and Performance, Education, Performance Consulting, Industrial/Organizational Development, HR, or a related field.

• Over 5 years of experience in Adult Education or Instructional Design.

• Previous experience in a consumer-centric company within the learning sector.

• Progressive business background focused on learning strategies and adult learning theories.

• Demonstrated experience in measuring learning solutions and linking them to performance outcomes.

• Experience in project management.

• Exceptional written, grammatical, and verbal communication abilities.

• Strong passion for enhancing consumer experiences continuously.

• Adaptability in a fluid and dynamic environment, including shifts in processes and priorities.

• Self-motivated individual who is organized and capable of managing multiple tasks/projects concurrently.

• Ability to transition seamlessly between strategic and tactical tasks.

• Proficiency with Microsoft Office applications.

• Preferred: Master's Degree in Business Administration, Learning and Performance, Education, Human Resources, Organizational Design, or a related field.

• Preferred: Experience in a healthcare and/or insurance environment.

• Preferred: Health Insurance license or the ability to obtain one within the first 90 days of employment.

• Minimum home internet speed of 25 Mbps download and 10 Mbps upload.

• A dedicated workspace free from interruptions to safeguard member PHI/HIPAA information.

🏝️ Benefits

• Bonus incentive plan based on company and/or individual performance.

• Medical, dental, and vision coverage.

• 401(k) retirement savings plan.

• Paid time off.

• Company and personal holidays.

• Paid parental and caregiver leave.

• Short-term and long-term disability coverage.

• Life insurance.

• Remote work arrangement.

• Occasional travel to Humana offices for training or meetings.

• Dedicated home workspace requirements to protect member PHI/HIPAA information.

• Internet service requirements and potential upgrade support if needed.