Senior IT Systems Engineer

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Design and construct enterprise IT systems that adapt to the rapid growth of a global company.

• Collaborate with cross-functional teams to address intricate business challenges and implement technology solutions.

• Act as a crucial link between IT, Enterprise Systems, and business stakeholders.

• Streamline workflows utilizing Workato, Zapier, or Okta Workflows.

• Provide high-level technical support and escalation assistance to the IT support team.

• Manage SaaS oversight and governance via Torii.

• Develop and implement ITSM/AI workflows in Serval.

• Lead identity governance initiatives across GCP, AWS, and GitHub Enterprise.

• Construct Okta-driven provisioning workflows and uphold least-privilege access protocols.

• Set departmental access baselines.

• Oversee ISO 27001 risk register remediation for IT systems.

• Create role-based access review processes and regulate endpoint administrator rights.

• Implement access-adjustment procedures for role transitions.

• Assess the IAM landscape and evaluate how Okta can integrate with or replace existing infrastructure-as-code workflows.

• Ensure that audit trails are complete and that documentation aligns with production systems.

• Report directly to the Director of IT.

⛳️ Requirements

• Over 6 years of experience in IT systems engineering or a related field within a fast-paced SaaS startup environment.

• Demonstrated experience in integrating multiple business-critical systems.

• Proven project leadership experience using agile methodologies.

• Advanced knowledge and practical experience with Okta for identity and access management, including SSO/SAML/SCIM integrations and Okta Workflows.

• Hands-on experience with GCP IAM (Cloud Identity), AWS IAM (including IAM Identity Center and federated access), and GitHub Enterprise administration.

• Advanced proficiency with mobile device management tools, such as Jamf and Intune.

• In-depth understanding of security policies and procedures, including firewalls, IDS, and EDR tools.

• Experience in developing or enhancing identity governance programs that meet SOC 2 and ISO 27001 compliance requirements.

• Familiarity with SaaS management/governance platforms like Torii and ITSM platforms, ideally with AI-driven workflow design such as Serval.

• Knowledge of Privileged Access Management concepts, including JIT access, least-privilege enforcement, and privileged session monitoring.

• Experience providing senior-level technical guidance and escalation support in a fast-paced SaaS startup environment.

• Proficiency in using Bash or Python scripts for bulk operations such as patch/software deployments, user management, and policy enforcement.

• Capability to work with and manipulate large datasets in Excel, Google Sheets, etc.

• Strong ability to engage with stakeholders at all organizational levels.

• Quick learner who can adapt to changes in processes, tools, and workflows.

• Proficient in diagnosing and resolving complex technical issues promptly.

• Demonstrates integrity and honesty, with the ability to handle highly sensitive and confidential information.

• Resourceful, self-driven, organized, and exceptionally detail-oriented.

• Visa sponsorship is currently unavailable.

🏝️ Benefits

• Competitive industry compensation and equity plan.

• Flexible time off, sick days, and 13 paid holidays.

• Comprehensive medical insurance, including Health, Dental, and Vision.

• Paid parental leave (plus fertility, adoption, and other family planning benefits).

• In-office workspace available in San Francisco and New York.

• Monthly allowance for wellness, reading, and access to LinkedIn Learning for ongoing development.

• Team-based and company-wide events and activities that inspire, educate, and cultivate.

• Generous Vacation Package offering 28 days of holiday.

• Private medical and dental coverage.

• Life and Critical illness insurance.

• Attractive Workplace Pension scheme.

• Access to Employee Resource Platform.

• High-quality equipment provided.