Senior IT Recruiter

This is a fully remote position, open to applicants in India.

📋 Description

• Oversee the complete hiring process for global positions, emphasizing challenging external searches particularly in enterprise software and technical engineering roles.

• Formulate creative sourcing tactics by utilizing global market insights and talent intelligence to attract elite candidates.

• Collaborate closely with hiring managers, the operations lead, and senior leadership to ensure hiring requirements align with business goals.

• Foster a positive and engaging recruitment experience, facilitating clear communication and a smooth interview process for candidates.

• Implement inclusive hiring practices to cultivate a diverse workforce, particularly within the contact center sector.

• Consistently enhance hiring workflows, adopt best practices, and utilize recruitment technology to improve efficiency.

• Apply hiring metrics and recruitment analytics to refine hiring strategies, anticipate talent needs, and promote ongoing improvements.

⛳️ Requirements

• Minimum of 8 years of experience in comprehensive hiring processes, with a proven history in IT and contact center recruitment across international markets.

• Capability to effectively collaborate with hiring managers, operational executives, and senior leadership to align recruitment strategies with business objectives.

• Expertise in sourcing passive talent, conducting market mapping, and gathering competitor insights to attract top-tier candidates.

• Strong analytical abilities to monitor hiring metrics, enhance recruitment strategies, and improve hiring timelines.

• Experience managing specialized hiring across various regions while promoting Diversity & Inclusion initiatives.

• Skill in engaging, influencing, and negotiating with candidates and stakeholders to ensure efficient recruitment processes and a favorable candidate experience.

• Familiarity with hiring for contact center technologies such as Genesys, Avaya, NICE, Five9, and other cloud-based and on-premises solutions.

🏝️ Benefits

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.

• Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance and a relocation program.

• Work From Anywhere Culture: make the most of the flexibility that comes with remote work.

• Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility, and internship opportunities.

• Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.

• Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.

• Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.