Senior IT Business Services Consultant

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Define, implement, and oversee IT strategy, governance, and standards encompassing personnel, processes, technology, and the IT Operating Model.

• Lead and execute central IT functions, including the rollout of policies and governance, training, communication, coaching, and the definition and measurement of KPIs.

• Ensure that IT governance topics are adequately addressed within IT projects, products, and internal processes.

• Provide support for escalations as needed.

• Formulate strategies that align with corporate objectives and enhance transparency.

• Plan, execute, and monitor strategic and operational change management initiatives.

• Mentor teams on process and system modifications.

• Assess training needs, organize and conduct training sessions, advise on training implementation, and monitor training effectiveness.

• Collaborate closely with business stakeholders to ascertain requirements and needs for delivered services.

• Maintain a comprehensive overview of the IT business service portfolio.

• Oversee business services and operations for the entire IT organization or specific IT divisions.

• Act as a liaison between IT units and work in partnership with Board Areas, Lines of Business, and Corporate Functions.

⛳️ Requirements

• Bachelor’s degree or foreign equivalent in Computer Science, Mathematics, Business Administration, or a related discipline, along with six (6) years of progressive experience in the job offered or a related field; alternatively, a Master’s degree or foreign equivalent in one of these areas plus four (4) years of relevant experience.

• Minimum of three (3) years of experience with SAP NetWeaver Administration.

• At least three (3) years of experience in a Unix or Linux environment.

• A minimum of three (3) years of database administration experience, including Oracle, DB2, MSSQL, or HANA.

• Three (3) years of experience in SAP system installation, maintenance, or implementation.

• One (1) year of experience in hyperscaler administration, including Azure, AWS, or GCP.

• One (1) year of programming experience, including C, JAVA, or ABAP.

• One (1) year of experience in SAP Migration, Upgrade, or Conversion.

• One (1) year of experience with SAP XI, PI, PO, EP, or BTP Integration Suite.

• One (1) year of experience in DR planning, implementation, or drills.

• Position based in Newtown Square, Pennsylvania, United States.

🏝️ Benefits

• Inclusive teams and opportunities for international collaboration.

• Ongoing learning through academies, mentoring, and certifications.

• Flexible working arrangements.

• Employee Referral Program, subject to eligibility criteria.

• Variable incentive opportunities available.

• SAP North America benefits, subject to eligibility requirements.

• Accessibility accommodations and special assistance for applicants with disabilities.