Senior Internal Auditor – Business & IT Operations

atServiceNowRemoteUS flagCaliforniaFull-timeAuditorSenior$94k – $155.1k/year

Posted Oct 30

This is a fully remote position, open to applicants in California.

📋 Description

• Assist in the planning and scoping of both operational and integrated audits across business and IT functions.

• Execute audit assignments efficiently and within designated timelines.

• Perform walkthroughs, assess process design, and conduct controls testing within business processes and IT systems.

• Produce high-quality audit work papers that substantiate audit findings.

• Identify repetitive steps throughout the audit lifecycle and create AI-enabled solutions, including workflows, AI agents, scripts, or data pipelines.

• Leverage data analytics and AI to examine complete data sets, identify control deficiencies, assess risk exposure, and provide data-driven insights.

• Document and disseminate reusable tools while contributing to the development of Internal Audit’s AI playbook.

• Formulate audit issues and develop conclusions aimed at enhancing processes and internal controls.

• Relay audit status, escalations, issues, and reports to audit leaders.

• Monitor management actions for reporting to the Audit Committee.

• Engage in significant business initiatives, offering guidance on risks, controls, and change initiatives.

• Contribute to the evolution of Internal Audit methodology, automation, reporting, and ServiceNow IRM implementation.

• Engage with internal stakeholders and represent the Internal Audit function effectively.


⛳️ Requirements

• A minimum of a 4-year degree (or US equivalent) from an accredited institution; a degree in Management Information Systems, Finance, or Accounting is highly preferred.

• At least 5 years of professional experience, with a minimum of 3 years at a public accounting firm (Big 4 or national consulting firm preferred).

• Experience in internal auditing, external auditing, SOX compliance, and process improvement initiatives.

• Proven experience auditing IT general controls, application controls, and business operational processes.

• Familiarity with integrated technology and business-process audits.

• Understanding of data governance and compliance with privacy regulations.

• Knowledge of system architecture relevant to the processes being reviewed.

• Awareness of risks and controls associated with modern technology environments.

• Knowledge of AI/GenAI governance and model risk considerations.

• Experience in developing a tool, automation, script, or AI workflow that addresses a genuine problem.

• Practical experience with generative AI tools like Claude, ChatGPT, or Copilot, extending beyond basic interactions.

• Familiarity with custom prompts, agents, or automated workflows.

• Strong comprehension of business operations.

• Exceptional analytical and project management abilities.

• Proficiency in Excel and process mapping software.

• Hands-on experience with data analytics tools such as Power BI.

• Experience with SAP is preferred.

• Strong critical thinking and analytical skills, including expertise in root cause analysis.

• Excellent verbal, written, and presentation communication skills.

• Capacity to work both independently and as part of a team.

• Ability to manage multiple tasks simultaneously with minimal supervision.

• Familiarity with the ServiceNow platform, particularly IRM modules, is a significant advantage.

• One of the following certifications: CISA, CISM, CIA, or CPA.

• Experience in a high-growth and/or rapidly evolving technology enterprise is preferred.


🏝️ Benefits

• Equity (when applicable).

• Variable/incentive compensation.

• Health plans.

• Flexible spending accounts.

• 401(k) Plan with company matching.

• Employee Stock Purchase Plan (ESPP).

• Matching donations.

• Flexible time-off plan.

• Family leave programs.

• Flexible or remote work options.

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