Senior Insights Analyst

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Collaborate with CIDO leadership to convert ambiguous operational and strategic inquiries into structured analytical strategies and solutions.

• Extract, transform, and analyze data from intricate enterprise systems, including ITSM platforms, CMDB, infrastructure monitoring tools, DevOps pipelines, cybersecurity systems, and financial systems.

• Perform quantitative analyses utilizing statistical and computational techniques to uncover trends, risks, and opportunities for optimization.

• Present findings through compelling data storytelling tailored to both executive and technical audiences.

• Create and sustain analytical products, dashboards, and automated pipelines to minimize manual reporting and enhance time-to-insight.

• Define, develop, and oversee business metrics and KPIs that align with enterprise technology objectives.

• Work in tandem with data engineering and platform teams to implement analytics solutions and facilitate model deployment.

• Keep abreast of industry trends, emerging AI capabilities, and best practices in enterprise analytics.

• Perform additional duties as required.

⛳️ Requirements

• Bachelor’s degree with over 5 years of relevant professional analytics experience OR a Master’s degree with more than 3 years of relevant professional analytics experience.

• Strong expertise in SQL for extracting, manipulating, and querying large, complex datasets.

• Strong proficiency in Python (preferred) or R for data analysis, visualization, and automation.

• Experience applying quantitative and statistical methods to address operational or business challenges.

• Familiarity with developing interactive data visualizations using business intelligence tools such as Power BI or Tableau.

• Proven experience in translating ambiguous problems into structured analytical solutions.

• Experience in developing performance metrics and employing them to guide strategic or operational decisions.

• Excellent data storytelling and executive communication skills.

• Experience collaborating across technical and business teams.

• Capability to obtain and maintain a U.S. Government DoD Secret security clearance.

• U.S. Citizenship is required.

• Preferred: a degree in a quantitative discipline such as engineering, mathematics, statistics, economics, or computer science.

• Preferred: experience with IT operational data, Git, cloud-based analytics environments, enterprise data architecture and governance, machine learning, predictive modeling, AI techniques, and consulting or client-facing technical roles.

🏝️ Benefits

• No relocation assistance available.

• Discretionary bonus eligibility.

• Annual bonuses.

• Health insurance coverage.

• Life and disability insurance.

• Savings plan.

• Company-paid holidays.

• Paid time off (PTO) for vacation and/or personal business.