Senior Infrastructure Engineer

This is a fully remote position, open to applicants in Canada, +1 more country.

📋 Description

• Design, implement, and uphold IT infrastructure, encompassing networks, servers, storage, and virtualization.

• Efficiently troubleshoot and resolve IT issues as they arise.

• Collaborate with internal teams to identify and prioritize IT projects and initiatives effectively.

• Create and maintain technical documentation and training materials for staff.

• Ensure adherence to industry standards, regulations, and company policies.

• Keep abreast of emerging technologies and trends within the automotive software sector.

• Provide End User Support for JDP Issued PC/Laptop hardware and software, overseeing SugarCRM and Service Now ticketing systems.

• Manage onboarding and offboarding activities, including the procurement and recovery of assets.

• Oversee financial database servers and client workstations, including third-party plugin support.

• Collaborate with INAP/Horizon IQ/Evocative in the Data Center to ensure optimal operation of hosted environments.

• Execute system, database, and server patching.

• Engage in on-call, off-hours scheduled, and unscheduled work as necessary.

• Manage and administer data center and cloud environments.

• Set up monitoring and alerting systems.

• Conduct and oversee environment backups.

• Implement changes in the environment, including moves, additions, and deletions.

• Support SMTP and SMS Gateways.

⛳️ Requirements

• Bachelor’s degree in computer science, Information Technology, or a related discipline, or 5+ years of experience in IT engineering and administration.

• Exceptional problem-solving abilities and attention to detail.

• Capability to thrive in a fast-paced environment with competing priorities.

• Strong communication and collaboration skills.

• Proficiency with VMWARE Vcenter.

• Experience with Windows Server.

• Knowledge of Linux (various distributions).

• Familiarity with load balancing.

• Understanding of firewalls – rules, policies, VPN, monitoring, etc.

• Experience in DNS management.

• Proficient in Layer 2 and Layer 3 network configurations and troubleshooting.

• Hands-on experience with Dell, Lenovo, and HP hardware, including PCs, laptops, and servers.

• Skills in application layer troubleshooting.

• Experience in SSL certificate deployment across all environments, including network equipment and Linux-based load balancers.

• Familiarity with VoIP technologies.

🏝️ Benefits

• Health insurance

• 401(k) matching

• Paid time off

• Flexible work arrangements

• Professional development