Senior Information Developer, Track and Trace

This is a fully remote position, open to applicants in Ukraine.

📋 Description

• Comprehend the product specifications and pinpoint the requirements for the publications to be developed with minimal oversight from senior staff.

• Recognize the client’s writing style and produce technical documentation that adheres to publication standards (Microsoft, Apple, Chicago) with limited supervision from senior staff.

• Assess documentation development efforts and coordinate task deadlines with the Project Manager or Head of IDO.

• Update the status of ongoing documentation tasks to ensure timely delivery.

• Conduct interviews with subject matter experts to gather continuous information regarding the projects.

• Develop documentation templates for various document formats.

• Compose and refine interface and procedural documentation, including user guides, installation guides, quick-reference guides, release notes, system configuration guides, and help systems.

• Actively (or passively) participate in competence development events within IDO.

• Engage in coaching and mentoring junior staff members.

⛳️ Requirements

• A minimum of 3 years of relevant professional experience.

• Familiarity with the specifics of software documentation.

• Extensive knowledge of software terminology.

• Understanding of technical documentation development methodology (DDLC) and its relationship with SDLC.

• Experience in establishing documentation processes.

• Proven track record of updating documentation in accordance with existing templates.

• Strong experience in creating documentation and templates from the ground up, when necessary.

• Demonstrated experience in UX writing.

• Proficient in English at an advanced level.

🏝️ Benefits

• Close collaboration with customers.

• Engaging and challenging tasks.

• Opportunities for competence development.

• A team of professionals.

• A dynamic work environment with minimal bureaucracy.