Senior Implementation Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Create and develop production-ready workflow applications that integrate AI, business logic, enterprise integrations, and user-friendly experiences to address intricate business challenges.

• Convert customer needs into scalable technical solutions, designing workflow logic that considers real-world complexities, edge cases, and changing business requirements.

• Construct intelligent automations that manage approvals, routing, SLAs, exception handling, and business rules across enterprise processes.

• Link enterprise systems utilizing native connectors and data transformations to establish seamless end-to-end workflows.

• Develop AI-enhanced experiences that assess requests, automate decision-making, and guide users through complicated business processes.

• Diagnose workflows, integrations, and data synchronization issues while enhancing performance and reliability.

• Work alongside workflow architects and clients to refine solutions during implementation, testing, and deployment phases.

• Create reusable workflow components, implementation patterns, and best practices that enhance delivery across the organization.

• Present completed solutions to clients, integrate their feedback, and contribute ideas that influence the future of the Tonkean platform.

⛳️ Requirements

• Over 5 years of experience in designing or developing technical solutions for enterprise clients.

• Strong systems thinking skills with the capability to translate complicated business requirements into scalable workflows and automations.

• Experience in implementing SaaS, workflow automation, integration, or low-code solutions within complex enterprise settings.

• Knowledge of JSON, data transformations, and system integrations.

• Exceptional troubleshooting abilities and the skill to diagnose technical issues when the answers are not immediately apparent.

• Eagerness to quickly learn new technologies, products, and business domains.

• Proficient in converting technical documentation and customer requirements into functional solutions.

• Strong logical reasoning and problem-solving abilities.

• Comfortable engaging directly with clients to comprehend requirements, demonstrate solutions, and iterate based on their feedback.

• Experience with workflow automation, integration, or low-code platforms.

• Software development experience in any programming language.

• Familiarity with AI-powered products or enterprise automation.

🏝️ Benefits

• Competitive compensation & equity package

• Virtual social events, and annual company offsite

• 401k, Medical, dental, and vision insurance

• Tonkean provides each employee with a MacBook Pro and a one-time work from home setup stipend of $1000(USD) upon commencing employment to purchase desk, chair and other work from home tools.