Senior ICT Operations Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Leading the ICT Operations Team

• Designing the company's digital resilience

• Personnel management and technical oversight of external service providers

• Ensuring operational processes according to ITIL v4

• Monitoring ICT systems and managing incidents and problems

• Responsible for ICT asset management

• Coordinating the implementation of technical regulatory requirements

• Providing support for ICT projects and change management with expertise

• Planning ICT operational costs and managing licenses

• Creating key performance indicators (KPIs) for management

⛳️ Requirements

• Completed degree in IT or a comparable qualification

• Over 5 years of professional experience in ICT operations or a similar role

• In-depth knowledge in a Cloud-first environment (SaaS, PaaS, IaaS)

• Initial leadership experience is ideal

• Independent and structured working style

• High hands-on mentality

• Fluent in German and English

• Ideally, professional experience in the financial sector and knowledge of financial regulations (BAIT, DORA, MaRisk)

• Experience in DLT or supporting IT audits is advantageous

• Knowledge in information security

• Experience with AWS Cloud

• ITIL certification

🏝️ Benefits

• Coaching and training opportunities

• Freedom to take on responsibilities