Senior HRIS Analyst – India, Philippines

This is a fully remote position, open to applicants in India, +1 more country.

📋 Description

• Deliver second-line support for intricate SuccessFactors incidents and service requests.

• Mentor HRIS analysts and team members.

• Assist with the onboarding and development of new team members through documentation and knowledge sharing.

• Identify recurring issues, conduct root cause analysis, and implement long-term solutions.

• Serve as a technical subject matter expert for SuccessFactors Employee Central and at least one other module.

• Convert business requirements into secure, supportable, and scalable designs, configurations, and integrations within SuccessFactors.

• Configure and manage role-based access, workflows, business rules, data models, user permissions, and system settings.

• Design, test, and support integrations with payroll, identity management, recruitment, and other enterprise systems.

• Maintain technical documentation, configuration workbooks, integration specifications, application catalogs, support procedures, and user guidance.

• Diagnose complex system and integration issues and coordinate resolutions across HR, IT, vendors, and implementation partners.

• Evaluate SuccessFactors releases, oversee regression testing, and implement changes with minimal disruption.

• Monitor platform health, data quality, security, and integration performance.

• Assist with annual HR processes including performance evaluations, compensation, and talent management cycles.

• Stay updated on SAP roadmaps, product updates, and HR technology best practices.

• Lead the technical execution of SuccessFactors implementations and enhancements from design through post-go-live support.

• Collaborate with HR product owners, project managers, and regional HR teams to establish requirements and technical deliverables.

• Assume responsibility for technical design decisions and ensure compliance with architecture, security, data, and support standards.

• Plan and execute configuration, unit testing, system integration testing, regression testing, and deployment activities.

• Apply SuccessFactors best practices and automation to enhance processes and data quality.

• Manage technical risks, dependencies, and defects.

⛳️ Requirements

• At least 5 years of relevant experience configuring and supporting SAP SuccessFactors in a complex, global organization.

• Extensive expertise in Employee Central.

• Strong working knowledge of at least one additional module: Onboarding, Compensation, Learning, Performance & Goals, or Time Tracking.

• Familiarity with role-based permissions, workflows, business rules, data models, imports, APIs, and SuccessFactors integrations.

• Experience in delivering platform implementations, major enhancements, release activities, and complex data migration or remediation projects.

• Excellent troubleshooting and analytical abilities.

• Understanding of HR data, security, privacy, controls, and data integrity requirements.

• Capability to work independently, manage competing priorities, and take ownership from requirements to stable production service.

• Strong communication and stakeholder management skills.

• Current SAP SuccessFactors certification in Employee Central is preferred.

• Certification in additional relevant modules is an advantage.

• Experience working within Agile delivery teams and managing tasks through Jira or similar platforms is desirable.

• Legal authorization to work in the jurisdiction where the position is posted, without requiring employer sponsorship.

🏝️ Benefits

• Remote-first working model.

• Employee-led diversity and inclusion networks.

• Annual charity and fundraising initiatives.

• Volunteer days.

• Global employee sustainability initiatives.

• Global fitness and trivia competitions.

• Global wellbeing days.

• Monthly wellbeing webinars and training.

• Adjustments in the recruitment and selection process for accessibility.