Internal Communication Analyst

This is a fully remote position, open to applicants in Colombia, +4 more countries.

📋 Description

• Oversee the maintenance of the People Department SharePoint/intranet, which includes policies, SOPs, documents, templates, resources, structure, navigation, and access permissions.

• Keep current, transitional, and future organizational charts updated to reflect personnel changes, promotions, terminations, and reporting relationships.

• Coordinate updates to organizational charts with Information Operations and the People Department across relevant company platforms.

• Create, coordinate, and disseminate company-wide communications regarding new hires, promotions, departmental changes, terminations, and other organizational updates.

• Draft, revise, and maintain policies and SOPs in collaboration with department heads across the company.

• Evaluate recurring communications and organizational-change processes to identify opportunities for standardization and automation.

• Develop reports and automated workflows utilizing data and automation tools to minimize manual effort and ensure timely and accurate information delivery.

• Work closely with the Communications Team and Marketing Analyst within the People Department.

⛳️ Requirements

• A Bachelor’s degree in Business Administration, Communications, Industrial Engineering, or a related field.

• Experience in internal communications, HR operations, or business operations, demonstrating a strong analytical and data-driven perspective.

• Proven experience in drafting and disseminating company-wide communications, including announcements, organizational updates, and policy changes.

• A background in data analytics, business intelligence, or reporting roles is preferred.

• Experience in preparing reports for operations, HR, or leadership audiences and translating data into clear, actionable insights is preferred.

• Proficiency in Power BI, including the ability to build and maintain reports and dashboards.

• Advanced Excel skills, encompassing formulas, lookups, pivot tables, data validation, data cleaning, and structuring data for reporting purposes.

• Practical experience in designing and implementing automated workflows using Power Automate or similar automation tools.

• Familiarity with managing SharePoint sites, including content organization, document libraries, and access permissions.

• Experience utilizing Power Query to clean and transform data for reporting is a plus.

• Graphic design skills using tools like Canva or Adobe Creative Suite are advantageous.

• Exceptional written and verbal communication skills in English.

• Strong abilities in writing, proofreading, and editing.

• Capability to adjust tone and message for employees, managers, and leadership.

• Proficient in documenting workflows, policies, and SOPs clearly while identifying opportunities for standardization.

• Excellent organization, attention to detail, and ability to manage multiple priorities and deadlines.

• Flexibility and adaptability to evolving business needs and priorities.

• Capacity to handle confidential information with discretion and professionalism.

🏝️ Benefits

• Compensation in USD.

• Paid time off (PTO).

• Fully remote work environment.