Senior HR Lifecycle Specialist, Employee Relations and Transitions – APAC

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Oversee and address intricate end-to-end employee exits across various international jurisdictions with minimal oversight.

• Counsel clients on matters such as termination, resignation, transfer, employment contracts, and redundancy processes, ensuring adherence to legal standards and best practices.

• Facilitate client and external employee meetings, including consultations for workforce reduction, administrative hearings, separation negotiations, settlements, and termination resolutions.

• Influence and negotiate favorable outcomes in complex termination situations.

• Coordinate with both internal and external stakeholders, including payroll, legal advisors, government agencies, and trade unions.

• Draft, customize, and manage termination and supplementary documentation while safeguarding confidential employee information.

• Execute offboarding within Remote’s internal HRIS platform, collaborating with Customer Success, Legal, Payroll, Benefits, and Time and Attendance teams.

• Offer informal escalation support, expertise, mentorship, and guidance to junior team members.

• Deliver first-level Employee Relations guidance and perform initial assessments of workplace issues.

• Advise clients on progressive discipline, documentation necessities, and challenging workplace scenarios.

• Monitor and track employee relations cases, coordinating necessary follow-ups.

• Address offboarding and first-level employee relations inquiries as a subject-matter expert.

• Propel process enhancements, automation, product development, and improvements in customer and employee experiences.

• Establish methods, procedures, and standards for new assignments while adapting complex techniques to achieve desired outcomes.

• Report to the Manager of Employee Lifecycle, Employee Relations & Transitions.

⛳️ Requirements

• Experience as an HR Advisor or HR Business Partner with generalist HR skills and exposure to the employee lifecycle.

• Demonstrated ability to independently manage voluntary and involuntary exits with care, sensitivity, and legal compliance.

• In-depth understanding of employment laws and regulations across multiple jurisdictions.

• Familiarity with employee relations principles, progressive discipline, and the fundamentals of workplace investigations.

• Capability to interpret and apply industrial instruments and analyze complex HR challenges.

• Proficiency in researching issues and transforming findings into valuable resources for the team.

• Ability to provide practical solutions and effectively communicate recommendations to clients and internal stakeholders.

• Exceptional communication, influencing, conflict management, and negotiation skills.

• Competence to independently navigate difficult conversations towards positive resolutions.

• Business-level advanced proficiency in both written and spoken English.

• Talent for process innovation, optimization, automation, and implementing best practices.

• Strong attention to record-keeping and data integrity.

• Tech-savvy and adaptable to evolving systems and tools.

• Capacity to work both autonomously and collaboratively in a fast-paced, asynchronous remote international environment.

• Willingness to adjust work hours as necessary.

• Strong capabilities in automation and AI fluency.

• Tertiary qualifications in HR/labor relations/employment law are considered advantageous.

🏝️ Benefits

• Work from anywhere.

• Flexible paid time off.

• Flexible working hours (we are asynchronous).

• 16 weeks of paid parental leave.

• Budget for co-working spaces, learning, and wellness (including gym memberships).

• Mental health support services.

• Stock options.

• Home office budget & IT equipment.

• Life-work balance with the ability to plan schedules around personal needs.

• Employee resource groups (Women, Disability, Queer, Minorities in Tech).

• Accommodation support during interviews and beyond.