Senior HR Generalist – Technology

📋 Description

• Deliver first-level HR assistance to Career Advisors and employees.

• Assist with HR systems and processes, including the Human Resources Information System (HRIS), Payroll, Flexible Work Arrangements, Education Reimbursement, and various HR tools/processes.

• Initiate change requests to support daily business operations as directed.

• Manage and execute onboarding and offboarding processes.

• Handle HR case intake by documenting requests from employees and managers, tracking issues to resolution, and escalating when necessary.

• Assist with Employee Relations (ER) issues by addressing employee concerns, conducting investigations, and escalating complex matters as needed.

• Oversee performance management cycles by aiding in tool navigation, timelines, communications/routing, and tracking completion.

• Provide administrative and project support by coordinating project plans and timelines, maintaining documentation, ensuring data quality and audit preparedness, and assisting with special initiatives and business-unit-specific requests.

• Facilitate employee engagement initiatives by coordinating communications, events, survey administration, and tracking action items; compile participation metrics and summarize themes as required.

• Manage internship program administration by collaborating with recruiting and managers on logistics and milestones, as well as supporting intern onboarding/offboarding, check-ins, and issue escalation.

• Maintain and analyze HR reports and operational metrics (e.g., turnover, headcount, leaves of absence (LOAs), ER activity, requisitions, and performance-cycle completion).

• Utilize AI and automation tools to enhance the efficiency, accuracy, and scalability of HR processes.

⛳️ Requirements

• A High School diploma or GED is mandatory.

• A minimum of 3 years of experience as an HR generalist.

• Proven ability to communicate effectively both verbally and in writing across all levels of the organization, internally and externally.

• Strong negotiation and problem-solving skills.

• Ability to thrive in a team-oriented environment.

• Proficient in relevant technology.

• Excellent organizational skills, time management, and the ability to manage multiple tasks and prioritize effectively.

• Willingness to travel as required by business needs.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Opportunities for professional development and career advancement.

• Flexible work arrangements to promote work-life balance.

• Supportive and inclusive company culture.