Senior HR Generalist

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main HR liaison for U.S. employees and managers regarding performance, attendance, conduct, policy interpretation, and employee issues.

• Oversee employee relations issues, including investigations, corrective measures, performance improvement strategies, and termination assistance.

• Administer U.S. health and welfare benefits while addressing intricate issues related to eligibility, enrollment, deductions, coverage, and qualifying life events.

• Manage relationships with benefits brokers, insurance carriers, third-party administrators, COBRA administrators, and various vendors.

• Collaborate with payroll and finance teams to reconcile deductions, invoices, contribution files, and discrepancies.

• Support benefits renewals and take the lead on essential aspects of open enrollment.

• Handle 401(k) administration, which includes eligibility, contributions, employee inquiries, vendor coordination, audits, and necessary corrections.

• Oversee employee leave and workplace accommodations processes involving FMLA, ADA, parental leave, disability, workers’ compensation, and state programs.

• Maintain the U.S. HR and benefits compliance calendar, coordinating filings, notices, audits, disclosures, and communications.

• Track federal, state, and local employment regulations, updating policies, systems, communications, and practices accordingly.

• Draft and maintain HR policies, procedures, resources for managers, employee communications, and standard operating procedures.

• Analyze HR data, records, and recurring processes to identify risks, resolve discrepancies, and enhance efficiency.

• Provide coaching and quality reviews for HR coordinators and developing HR professionals.

• Collaborate with the Director of HR on workforce planning, organizational initiatives, compliance issues, and People Operations priorities.

⛳️ Requirements

• A minimum of 5 years of experience in human resources, including independent management of Senior HR Generalist, HR Business Partner, or similar roles.

• Direct experience in administering U.S. health and welfare benefits.

• Hands-on experience with 401(k) or other retirement plan administration.

• Experience in managing employee relations matters such as investigations, performance issues, corrective actions, and terminations.

• Knowledge of ERISA, ACA, COBRA, HIPAA, FMLA, ADA, wage and hour laws, and relevant federal and state employment regulations.

• Capability to manage employee leave and workplace accommodation processes.

• Familiarity with supporting employees and managers across various U.S. states and researching complex requirements.

• Ability to collaborate with payroll, finance, legal counsel, benefits brokers, carriers, and third-party administrators.

• Proficiency in HRIS and payroll systems.

• Sound judgment in evaluating sensitive HR issues, identifying risks, maintaining documentation, and suggesting next steps.

• Excellent written and verbal communication skills for conveying complex requirements to employees, managers, executives, and external partners.

• Strong organizational skills and follow-through in a remote work environment.

• Experience in supporting a remote-first or geographically distributed workforce is preferred.

• Exposure to international HR teams or global People Operations initiatives is a plus.

• Must be authorized to work in the United States at the time of hire in an employer-approved U.S. state and able to maintain such authorization during employment.

• Pre-employment screening is required.

🏝️ Benefits

• Mentorship programs.

• Leadership academies.

• Opportunities to influence company culture and DEI initiatives.

• Flex Fridays: customize your 40-hour week to enjoy a full or half day off on Fridays.

• Remote-first culture: work from home.

• Flexible PTO.

• Medical, dental, and vision coverage for you and your family.

• Life, AD&D, Short-Term, and Long-Term Disability insurance.

• 401K with company matching.

• Paid parental leave.

• Access to Headspace.

• Monthly fitness reimbursements.

• Pet insurance.

• Speaker Series Bonus.

• Reimbursement for up to 12 books annually.

• Annual Bucket List Benefit contributions after 3 years.

• Catered lunches for the in-office team.